Macalister Hotel by Phc

Macalister Hotel by Phc Reviews

Macalister Hotel by Phc

No 3, Lebuh Nanning, George Town, MalaysiaView Hotel Details
Macalister Hotel by Phc
Macalister Hotel by PhcMacalister Hotel by PhcMacalister Hotel by Phc
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Macalister Hotel by Phc Guest Reviews

4.4/5
Very Good
74 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All Reviews(74)
Positive reviews(72)
Reviews with photos/video(18)
Awesome stay(27)
Clean and tidy(23)
Awesome rooms(20)
Great service(19)
Great location(6)
Convenient location(5)
Negative reviews(2)
Guest User
Premier King
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jun 17, 2024
Very good location. Enjoy 2 nights stay at this boutique hotel. Best thing is soundproof of the room, despite it was situated at Main Street but no single noise at all. Room is spacious with sofa. Service is good. Only setback is parking, have to park at roadside which is limited.
Response from Property: Dear Valued Guest ,Thank you for sharing your experience with us! We're thrilled to hear that you had an overall great stay. It's wonderful that you noticed our team members efforts in fulfilling your needs. It was a privilege to have you at PHC Hotel and we would gladly welcome you for a much longer stay next time. Until take care and best wishes.Best regards, Grace WongPHC Hotel Team
Anonymous User
Signature Two Bedrooms Suite
Stayed in Jun 2024
Family
3 review
4.2/5
Very Good
Posted on Jun 19, 2024
Loved the 2 room suite I was given so that my teenager can have his own room, but also easy to contact. Location wise is good for foodies with many coffee shops and cafes nearby within a 5 min walk. There's no shopping mall nearby but you can easily take a grab that will cost 5 or 6 RM to nearby malls. Service was acceptable with rooms clean and counter staff helpful.
Response from Property: Dear Valued Guest ,Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.Kind Regards Grace Wong Revenue Manager
Angieenqi
Premier King
Stayed in May 2024
Couples
37 review
5.0/5
Outstanding
Posted on May 31, 2024
Macalister exceeded all my expectations! The room I was in was extremely spacious, providing more than enough room to relax and unwind. Located in a prime area, the hotel is surrounded by a variety of restaurants and convenient stores, making it incredibly convenient to find anything you need. The hotel staff were super accommodating and went above and beyond to ensure our stay was comfortable. They were always ready to help with any request and even lent us a charging head for our entire trip, which was a lifesaver. Would definitely recomend this stay to anyone visiting georgetown!
Response from Property: Dear M/M Angieenqi,Thank you for taking the time to share such a kind review of your experience at PHC Hotels. We are absolutely thrilled to hear that your recent visit proved to be wonderful and unforgettable as we strive hard to deliver our promise of ensuring our guests to have a memorable time whilst with us. We are proud to have succeeded on this occasion and having this said, we look forward to welcoming you back soon! Until then, best regards.Kind Regards Grace Wong Revenue Manager
Thetehs
Deluxe Twin
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 28, 2024
Location is ok. Soufflé at Dessert shop at ground Floor is delicious
Response from Property: Dear M/M Thetehs,Thank you for choosing PHC Hotels l! We are elated to have met our goal of providing you with a memorable and satisfying experience. It was a privilege to host you at PHC Hotels and we cannot wait to welcome you back so we may be of service to you once again! Till we meet again, take care and be well.Kind Regards Grace Wong Revenue Manager
jovial
Deluxe Twin
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on May 15, 2024
Great stay! Room was clean and toilet was well maintained. Toiletries were provided and well sufficient and replenished promptly. The hotel is located in a good area that is not too busy nor loud. Close enough to major attractions and goof food recommendations.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for the review, We're glad your stay with us was good. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace WongPHC Hotel Team
Chja
Family Two Bedrooms Suite
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 25, 2024
Everything is very good. It’s just that the housekeeping didnt clean thoroughly (no wipe & floor vacuuming). Or else it will be perfect
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for your review, we acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future.Best regards, Grace WongPHC Hotel Team
Guest User
Deluxe King
Stayed in May 2024
Business travellers
14 review
4.0/5
Very Good
Posted on May 15, 2024
Great value for this hotel. Located very close to amenities, and the room looked new.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for the review, We're glad your stay with us was good. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace WongPHC Hotel Team
Guest User
Deluxe King
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Mar 26, 2024
The hotel is located centrally and easy to get taxis and grab cars. Our room smelled strongly of fresh paint and some of us have allergies. On informing, the staff was understanding and upgraded us to a better room. The staff was courteous and helpful always. Some renovation work is undertaken currently, which may hopefully improve the condition of rooms.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team
Ying Ling
Deluxe Twin
Stayed in Mar 2024
Couples
1 review
4.0/5
Very Good
Posted on Mar 19, 2024
We enjoyed our 4 nights' stay. Our room is spacious and clean. All the hotel staff are friendly and helpful. Thank you for everything.
Response from Property: We’re so grateful that you took the time to share positive review about us.It’s our pleasure to serve you and we look forward to your future stay with us.Kind Regards Grace Wong Revenue Manager
Guest User
Deluxe Twin
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 14, 2024
The room is spacious & clean. The only minor is the aircon is a new wall aircon type & installed just above & the air is facing our head
Response from Property: We’re so grateful that you took the time to share positive review about us.It’s our pleasure to serve you and we look forward to your future stay with us.Kind Regards Grace Wong Revenue Manager
Guest User
Signature Two Bedrooms Suite
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Sep 13, 2023
Great experience. Spacious room and well service. Will consider to stay here again.
Response from Property: Warmest Greetings from Penang Hotel Collection!Thank you so much for this review of your recent stay with PHC Hotels. We truly appreciate the time taken to share this feedback and compliments!we are happy to know that you are happy with your overall experience with PHC Hotels. Look forward to serving you again soon!Kind Regards Grace Wong Revenue Manager
Bella_M
Premier King
Stayed in Aug 2023
Couples
26 review
5.0/5
Outstanding
Posted on Aug 2, 2023
Another WoW hotel completed with amenities amd modern design that make you feel cozy + make tireness gone away. Room was spacious and clean but little improvement on the maintainance side as the rotten wooden window can be seen obvious when the moment opened up the curtain. Overall still good and easy to move around & stomach wont be get hungary as eateries from left to right on your choice.
Response from Property: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager
Lim Ke Sian
Premier King
Stayed in Dec 2023
Couples
8 review
4.7/5
Amazing
Posted on Jan 2, 2024
The room is spacious, clean and well maintained. Room come with king size bed, a dressing mirror and table, refrigerator, umbrella, clothes hanger and everything you need during the trips! Meanwhile please take note that there are no water refill station available, only 2 bottle drinks provided in the room.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels.Kind regards, Grace WongPHC Hotel Team
Ktizo
Deluxe Twin
Stayed in Dec 2023
Family
3 review
4.2/5
Very Good
Posted on Jan 16, 2024
Great location! Many food courts around. Nice Char Kway Teow stall across the street. Staff are friendly. For all who’re looking for a food tour, this a decent place to start exploring. Rooms are big and clean. Windows are double glazed and sound proofing is good.
Response from Property: Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels.Kind regards, Grace WongPHC Hotel Team
dina
Family Two Bedrooms Suite
Stayed in Apr 2024
Couples
70 review
5.0/5
Outstanding
Posted on May 21, 2024
hotel was good, great location, everything was ok, thanksss
Response from Property: We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future.Kind Regards Grace Wong Revenue Manager