Hotel Bineri

A beautiful hotel with lovely rooms warm and comfortable.hotel was in a nice spot to see Gjirokaster city. Food was delicious and very nice staff. We felt like home. Staff cooked traditional food for us.

Hotel is very nice and cozy. Host is very friendly and generous. Rooms had very authentic elements and it felt like sleeping in a fancy bedroom back in time. Breakfast was very good and host offered to prepare something special and authentic for us (apart from all other options). Location is worth to mention and it was a top location at the heart of the old bazar with a splendid view.

Very friendly and hospitable, authentic rooms and ambience, very clean. Great location and breakfast. Ask for local food Trahana. I highly recommend the place for families and colleagues. Best option to be taken for staff retreat trips.

Staying at this hotel was a nightmare, and I advise allpotential guests to stay away. I was initially drawn to this establishment because of its many 5-star reviews. My experience was dramatically different. Next to the hotel is a nightclub with an outdoor DJ, blasting extremely loud music each night from 7:30 pm until midnight. The noise is so overwhelming that you feel as if you are standing in the middle of a dance floor at a very loud nightclub. Relaxing, working, reading, or sleeping in the room becomes impossible until the nightclub closes after 12:00 am. As a frequent traveler and a regular hotel guest for the past four years—even having stayed in noisy hotels—I've never experienced anything comparable. I've documented this in the attached video I took from yesterday evening at 11pm. While the reception staff was helpful, pleasant and breakfast good, the service at the hotel was below average. My room was not cleaned, and when I inquired about it, I was informed that the cleaning staff had already left for the day. I had booked a stay for 4 nights. After enduring sleepless nights, I requested a refund for at least one night so I could leave earlier. The manager refused and showed no understanding for my concerns. The excuses varied: initially citing coordination with a “booking agency in Tirana”, and later suggesting I'd changed my reservation dates, blocking any refund. The noise was not the hotel's problem but the government's, I was told. When I hinted at posting a negative online review after unsuccessfully trying to resolve the issue with the staff for 2 days, he offered a 40-euro refund if I left a "5-star online review". When I declined, he charged the full amount. This unprofessional behavior was disappointing. When guests face repeated sleepless nights from disturbances, reputable hotels usually offer partial or full refunds. Despite losing money, I left the hotel early without any refund, prioritizing my sleep. I advise to stay away from this hotel. At $70 a night, expect constant noise and uncooperative management. You can find better, more peaceful accommodations in Gjirokastër at the same price offering both comfort and a good night of sleep.

Location was good.

Comfortable hotel,very clean.room were large.staff very friendly and helpful.quite place and location is in the heart of old bazaar.you can go everywhere in some minuts by walking.i recomand to everyone who wants to stay in Gjirokaster!

this place was amazing right near the bazaar. so friendly and lovely rooms to stay in. Good breakfast and very clean. The staff were friendly and helped us with suggestions on what to do during our time there.