Durham Serviced Apartments

First of all, there’s an extra $100 bond you are required to pay upon check-in even if you’re just staying the night and it doesn’t get refunded straight away after you checkout. They advise that it will take up to 5 or more business days to reflect back in your bank account. There’s street parking available but good luck finding one and there is an extra cost for parking. There’s no facility in the building so you’re just paying for the room. It’s very noisy, especially in the morning due to construction sites in the building next door. The room size was decent but the setup is quite off.

March 2024 Here is a list of issues you may have to deal with: 1. Lights are weirdly wired. You can’t turn on the bathroom lights without having the rest of the lights on. This is problematic when one is sharing the apartment and one needs to go to the toilet in the middle of the night. Other guests staying at the apartments had the same issue. 2. It is stated that the apartment has Netflix but it does not work. When I mentioned it to the marketing girl she said she would have it looked at but no one came to the apartment to repair the problem. Again, other guests staying in the apartments had the same issue. 3. When we arrived on the 13th, there was only one tea bag instead of 2. I was sharing the room with my husband, that is not thoughtful, obviously we would have needed 2 teabags. 4. We stayed 5 nights and only had the room serviced once. I had left the tag to service the room but it was only done once. 5. On the Saturday our room was finally serviced but they did not replenish the toilet paper and we were left with none which meant we had to purchase toilet paper as there was no one in reception. If conveniences and service isn't important to you then by all means stay here. The apartments are just off the main road that have lots of great cafes and restaurants. The apartments are brand new, fresh, clean and modern. The staff are helpful and listen to concerns you may have. Read less Tip: An apt description for this place is Location, Location, Location. The apartments are brand new so they are clean, fresh & modern.

We stayed for two nights last week and there’s not much to dislike about this place! The location couldn’t be better, right amongst all the attractions, restaurants, beach, pier and public transport. You can walk to everything no need for the car! Parking underneath the building if you do have a car. The apartments are brand new, have a well equipped galley kitchen with stove, microwave, full sized fridge, toaster, kettle and all the implements to prepare a simple meal. All facilities are modern and barely used. Beds firm & comfortable with nice linen. There’s even a washer/dryer in the bathroom, very handy for travellers. Our only complaint was that the air conditioner is synched in with the balcony door (so you can’t leave the balcony door open and the aircon running) but ours switched off even if we just went in or out of the balcony door and closed it behind us. Every time! Was most annoying. Would also like to see a screen door on the balcony so you can let in fresh air but not the mozzies and flies. Otherwise excellent!

The property is new so of course had teething problems, our power point in the kitchen didn’t work. The way the light switches worked and connected to each other was a little confusing and the aircon shuts off or you can’t turn it on when the balcony door is open. It was nice to have the room serviced each day with new towels and the bed made.

Main reason I wouldn’t stay again - I couldn’t access my room when returning from a day at work. Keycard had deactivated. At a hotel this is only a minor inconvenience but here it took an hour to resolve as reception is only manned 9-5 and only a number for a security company is provided, who wasn’t aware of what to do in this scenario. Another guest who was locked out too had us connected with a staff member to attend and issue a new key. This was the 2nd time the other guest had been unable to access his apartment. The apartments are in a great location close to the beach but I was too worried about getting locked out in the morning before reception was on in case the key didn’t work again and I’d be late for work. Apartments are new and fresh, basic furnishings. Layout of my room had the bed very close to the fridge which hums. Air conditioner blows right in your face due to position on wall! Block out blinds effective and quiet late at night. You do hear the door slams of other guests coming and going frequently till about 10.30pm. Construction across the starts up at 7.30am but I was out all day so not a problem, but would grate if in during the day or wanted a sleep in. Only limited paid parking onsite. I hadn’t booked ahead and there was none available. Found street parking a block away. Shame, too many negatives will prevent me staying here again in what I’d hoped was a great new addition to accomodation in Glenelg.

Everything is new which was nice. The carpet could have been cleaner considering it was new ( vacuum) Would have liked a tv facing the bed as mine was unable to be seen from bed.

Lovely apartment, very clean, had everything you would need. 1 min walking distance to high street and 3mins to beach. Perfect.

Well we were somewhat disappointed…. Paid $25 for car parking and given 20 year old remotes that were unreliable. The room air conditioning would switch off whenever we went out of the room, and we would return back to a hot room in the middle of summer. One day they ran out of fresh towels, had to wait until late in the day to get fresh ones. Just small things that they need to sort out!