Ricardo Lo Bello
January 3, 2024
Very bad service, room service, I tried to get water several times after midnight and no one provided 24-hour room service, we waited 3 hours for water. There is no ifood delivered at night as it is far from the center, you cannot get water from reception and the minibar has not been restocked.
In addition, a room with a QUEEN bed was paid for and they were placed in a room with a single bed TOGETHER. Detail that an extra 500 was paid for a queen bed room.
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