We could not believe the horrible reception we got. He had a list of things you could've do.no eating in room, do not sit anthing on dressers or by tv, so many I can't remember and then he charged me a $20 deposit plus what I'd paid for room. I did get it back in the morning at 7:00 when I rang the bell 3 times. The door to the office was always locked!! I could go on, but it doesn't matter to us any more because we will NEVER stay there again