Novotel Guangzhou Baiyun Airport (Terminal)

Novotel Guangzhou Baiyun Airport (Terminal) Reviews

Novotel Guangzhou Baiyun Airport (Terminal)

No. 2 Airport Avenue Yiheng Road, Huadu District, Guangzhou, Guangdong, ChinaView Hotel Details
Novotel Guangzhou Baiyun Airport (Terminal)
Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)Novotel Guangzhou Baiyun Airport (Terminal)
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Novotel Guangzhou Baiyun Airport (Terminal) Guest Reviews

9.3/10
Very Good
4058 review
Verified reviews
Location9.4
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(4058)
Positive reviews(3960)
Reviews with photos/video(517)
Convenient location(682)
Close to airport(673)
Easy to get around(600)
Offers pick-up/drop-offs(414)
Delicious breakfast(171)
Perfect for business trips(128)
Friendly front desk staff(112)
Awesome gym(11)
Negative reviews(98)
Flying Potato
Standard Twin Room
Stayed in Feb 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Apr 2, 2025
“Excellent Choice for Transit Stays” I had the pleasure of staying at Novotel Guangzhou Baiyun during a recent layover, and I couldn’t be more impressed. The hotel’s proximity to Guangzhou Baiyun International Airport made it incredibly convenient for my transit flight, with a quick and easy shuttle service to the airport terminal. The room was modern, clean, and comfortable, offering a relaxing environment after a long flight. The staff was incredibly friendly and efficient, making check-in and check-out a breeze. I highly recommend Novotel Guangzhou Baiyun for anyone needing a comfortable and hassle-free place to stay during a transit. It’s the perfect spot to rest and recharge before continuing your journey.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
S9729
Standard King Room
Stayed in Feb 2025
Couples
7 review
8.5/10
Very Good
Posted on Mar 17, 2025
Overall not bad ~ we reach very late but we still able to find our way to the hotel and there is a clear signboard that guide us from airport to hotel. Very convenient.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Guest User
Superior King Room
Stayed in Jan 2025
Business travellers
10 review
8.5/10
Very Good
Posted on Feb 23, 2025
Convenient with bus shuttle to n from airports. Surrounding doesn't have any convenience . Have to depend on one cafe restaurant . Suitable for short stay but not for leisure . Business class is good . Toilets are clean . Lol.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Mezzcalico
Standard King Room
Stayed in Feb 2025
Business travellers
35 review
10.0/10
Outstanding
Posted on Mar 7, 2025
Good hotel with convenient access to the airport. Rooms were clean and comfortable.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Maria Saint-Jesus
Standard King Room
Stayed in Dec 2024
Solo travellers
11 review
10.0/10
Outstanding
Posted on Feb 8, 2025
I stayed here to be able to sleep and wait for my other flight. Is right outside the aiport and has a bus to take you to there terminar you need which is very convenient. I recommend it.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
RASHEED AHMED
Standard King Room
Stayed in Dec 2024
Business travellers
13 review
10.0/10
Outstanding
Posted on Feb 8, 2025
Great experience. The room was very clean and beds were comfortable too. Also had welcome message on tv. 😍
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Oppa Lim
Standard King Room
Stayed in Dec 2024
Solo travellers
2 review
9.0/10
Great
Posted on Jan 18, 2025
Great location! Great bedding! Quiet. Checking in was prompt. As a non smoker, I appreciate the hotel has a no smoking policy unfortunately encountered a cigarette smell in the common corridor. Better enforce is required. The breakfast was a total let down. My experience was bacon soaked in oil, the espresso machine dispense normal coffee other than espresso and the buns were soggy outside and hard in the core. I suggest stay away from the breakfast.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Max Vin
Standard Suite
Stayed in Dec 2024
Solo travellers
12 review
9.5/10
Amazing
Posted on Feb 25, 2025
Is about 8min walking distance to Baiyun International airport terminal one , the hotel room with bathtub and the room is so comfortable. I wish I can say few days few more days love it so much😻
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Wise Icezana
Standard King Room
Stayed in Nov 2024
Couples
24 review
10.0/10
Outstanding
Posted on Dec 21, 2024
Conveniently located for early morning flights, this hotel offers a five-minute walk to Terminal 1 and a complimentary shuttle bus service to Terminal 2. The hotel and rooms are satisfactory, and the beds are comfortable. Recommended for travelers.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
CARLOS ANDRÉS MARTÍNEZ CRISTANCHO
Standard King Room
Stayed in Jan 2025
Couples
40 review
9.0/10
Great
Posted on Feb 5, 2025
Perfect located hotel for a short stay over in Guangzhou airport.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Paul
Standard King Room
Stayed in Nov 2024
Business travellers
2 review
9.5/10
Amazing
Posted on Jan 12, 2025
Whery nice hotel to stay one night before flight. Connection with terminal by shuttles
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Snejok
Standard Twin Room
Stayed in Feb 2025
Travel with friends
5 review
10.0/10
Outstanding
Posted on Mar 3, 2025
Thank you for free transfer and calm 😊
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
Mr NC
Standard King Room
Stayed in Sep 2024
Solo travellers
5 review
10.0/10
Outstanding
Posted on Nov 26, 2024
I think it’s my 4th or 5th time staying at this hotel… covenient location and reasonable price also..
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Guangzhou Baiyun Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Novotel Guangzhou Baiyun Airport Hotel
VMR28
Standard King Room
Stayed in Mar 2025
Business travellers
6 review
4.5/10
Posted on Apr 25, 2025
I left my Kindle ebook in the room, found out about it after an hour after I already checked in for my flight. I called hotel right away, even told them exact place where I left it . They promised to check for me and called back, but said that it was not there. Impossible. Also asked several times if I was already ad the airport. Seemed strange. Overall service is ok, except air conditioner and room temperature. It’s too hot in the room, even if A/C is adjusted to 19 degrees. Do not recommend.
Anonymous User
Standard King Room
Stayed in Aug 2024
Solo travellers
17 review
8.0/10
Very Good
Posted on Sep 30, 2024
I recently stayed at the Novotel Guangzhou Baiyun International Airport for a stopover during my trip to Kuala Lumpur. The location of the hotel is excellent for those in transit, with its proximity to the airport, making it highly convenient. However, there are a few areas where improvements could be made. Clearer signage to the hotel would be helpful, as finding the entrance was somewhat confusing. Additionally, the Wi-Fi connectivity was below expectations, with intermittent issues that made it difficult to stay connected. Overall, it was a satisfactory stay, but with some attention to these areas, it could offer a more seamless experience for guests.
6/12
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Guangzhou Baiyun Airport. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. China Internet can not use foreign website such as Face book ,Instagram , Google etc. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Novotel Guangzhou Baiyun Airport Hotel