PACO Hotel (Guangzhou Yanjiang Road Tuanyi Metro Station) Guest Reviews
4.5/5
Good
1992 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1992)
Positive reviews(1910)
Reviews with photos/video(222)
Friendly front desk staff(256)
Large rooms(167)
Easy to get around(145)
Convenient parking(145)
Delicious breakfast(103)
Close to metro(37)
Stayed multiple times(23)
Excellent afternoon tea(9)
Negative reviews(82)
Saidu
Executive Room King bed
Stayed in Jun 2024
Business travellers
40 review
3.0/5
Posted on Jul 7, 2024
I was surprised to learn that some amenities (fitness room) mentioned during booking was not available. Seems the hotel sales took it down after calling their attention. The room electronics were not non Chinese friendly. However, the room is nice and clean and the staff are friendly
Response from Property: Dear VIP: Hello, thank you for choosing our hotel. We apologize for any inconvenience caused. Our hotel does not have a gym, and our staff was explaining to you and introducing nearby gyms. The hotel's facilities and equipment are also complete. If you need anything else, please feel free to call the front desk at any time. Apologies again! We will improve on the issue you raised! We will also strengthen and improve if there are any shortcomings. We look forward to seeing the changes in our hotel during your next visit and wish you a happy life~
Anonymous User
Mini King Room (No Window)
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The stay is comfort, thanks hotel for upgrading us to a bigger room
Response from Property: Dear valued guest: Hello, thank you very much for your positive feedback on our hotel. Your recognition is the driving force behind our progress. We will continuously improve the hotel facilities and services to make your next stay more comfortable
Guest User
Executive Room King bed
Stayed in Mar 2024
Business travellers
2 review
3.2/5
Posted on Apr 15, 2024
I have stayed there for 4 days. Unfortunately my room 1118 - was really bad, in terms of cleanliness. I could not step on the floor (was way too dirty) the ceiling was falling from time to time.
there is ONLY ONE ELEVAATOR for the hotel!
food was not great. Only Chinese style unfortunately. I would not suggest to stay in there unless you have no other options.
Response from Property: Thank you for your evaluation of us and your comments, due to some deficiencies and missing parts of your stay in the ointment, I am really sorry! We keep reminding ourselves that the service is endless! I believe that the next time you stay, you will have a new and better experience! I wish you a happy life!
Guest User
Executive Room King bed
Stayed in Dec 2023
Solo travellers
8 review
2.5/5
Posted on Jan 16, 2024
Night club and KTV doesnt exist! But its on trip.com site when l booked the room. The housecleaning provide water or teabags casually.
Response from Property: Dear guests, thank you very much for choosing Paco Hotel. The nightclubs and KTVs you mentioned are not part of our hotel's business, they are on the third and fourth floors of our building.You'll be able to find it for your next stay.Due to some deficiencies, your stay is a bit of a fly in the ointment, I'm really sorry!Paco Hotels constantly reminds themselves that there is no end to service! I'm sure you'll have a new and better experience when you stay next time! Have a great day!
Saulius R.
Executive Room King bed
Stayed in Sep 2023
Business travellers
3 review
3.0/5
Posted on Oct 21, 2023
Hotel already old-style, rooms are really clean, but apperence of the hotel is terrible, the breakfast is weak, some constructions in the double lobby, entrance is dirty and exterior is need to be replaced.
One of elevator do not work, need long wait to get down or to the restaurant.
Very strange people walk in the different floors, seems not all floors is for hotel.
If you are comming do business to Canton Fair-respect yourself chose better hotel, even for 3 nights.
The staff is hiring young translators, which helping very much. Thanks to them. Otherwise it could be really bad.
The last day manager comes to the rooms and asks to put 5 stars for hotel... That says everything...
Response from Property: Dear guests: Xiaobai is very happy that you can recognize our room hygiene and service. We are serious about service and hygiene. At the same time, we are also sorry that our comprehensive building has not brought you a better experience. Thank you very much for your valuable comments. We will continue to work hard. I believe that you can bring you a better experience when you stay in our hotel again. I wish you a happy life!
Emily2712
Executive Room King bed
Stayed in Jun 2023
Travel with friends
12 review
4.7/5
Amazing
Posted on Aug 28, 2023
We had a nice stay. We got complimentary breakfast for the first day but it was a very simple breakfast. Not so great. Was able to wash our clothes but limited hanging space in the room.
Response from Property: Thank you very much for your praise, your satisfaction is our greatest support, I hope you have PACO accompanied every journey, welcome to visit next time
Guest User
Executive Room Twin Bed
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on May 19, 2024
The breakfast buffet is ok
Response from Property: 尊敬的賓客: 您好!非常開心小柏能給您留下了深刻印象,也非常開心能得到您的認可,希望這個美麗城市和熱情的柏高酒店能給您留下一段美好的回憶。期待您下次光臨,祝一切順利!
PR.A
Mini King Room (No Window)
Stayed in Jun 2023
Business travellers
14 review
4.5/5
Great
Posted on Jul 9, 2023
Hotel with good location and fantastic staff. especially big thanks to Emi
Response from Property: Thank you very much for your praise, your satisfaction is our greatest support, I hope you have PACO accompanied every journey, welcome to visit next time
Guest User
Executive Room King bed
Stayed in Apr 2024
Family
7 review
4.0/5
Very Good
Posted on Jul 28, 2024
Everything is good
Response from Property: Dear guests: Hello, thank you for your evaluation of our hotel, we will continue to improve the level and quality of service, and make your next stay more homely.
Yonathan
Executive Room King bed
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 30, 2024
The hotel is good.
Response from Property: 尊敬的賓客: 您好!非常開心小柏能給您留下了深刻印象,也非常開心能得到您的認可,希望這個美麗城市和熱情的柏高酒店能給您留下一段美好的回憶。期待您下次光臨,祝一切順利!
Guest User
Luxury Twin Room
Stayed in Sep 2023
Solo travellers
14 review
4.2/5
Very Good
Posted on Nov 12, 2023
Very expensive. But still good.
Response from Property: 您好!非常開心小柏能給您留下了深刻印象,也希望這個美麗城市和熱情的柏高酒店能給您留下一段美好的回憶。期待您下次光臨,祝一切順利。
gabriel
Executive Room King bed
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good hotel
Response from Property: 尊敬的賓客: 您好!非常開心小柏能給您留下了深刻印象,也非常開心能得到您的認可,希望這個美麗城市和熱情的柏高酒店能給您留下一段美好的回憶。期待您下次光臨,祝一切順利!
Fathandz
Luxury King Room
Stayed in May 2024
Solo travellers
10 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Amazing
Response from Property: 尊敬的貴賓:感謝您用心點評,我們也始終堅信用心就能做好。追求極致服務,我們願在路上與您一起分享成長的喜悦。給您帶來更多的驚喜和感動,歡迎您常回家看看~
traveleranahit
Luxury Twin Room
Stayed in Mar 2024
Business travellers
19 review
4.0/5
Very Good
Posted on Apr 29, 2024
not bad
Response from Property: 尊敬的賓客: 您好!非常開心小柏能給您留下了深刻印象,也非常開心能得到您的認可,希望這個美麗城市和熱情的柏高酒店能給您留下一段美好的回憶。期待您下次光臨,祝一切順利!
ZhijieA
Executive Room King bed
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The room was upgraded and is very big. The cleaning lady is very welcoming. The hotel's breakfast is also very good, with good taste and variety. The laundry lady will help with drying. It is very worthwhile to stay.
Original TextTranslated by Google
Response from Property: Thank you for your review of our hotel! We are very happy to hear that you are satisfied with the room upgrade, spacious space and the warm service of the cleaning lady. Your recognition is very important to us, especially the feedback on breakfast and laundry services. We will continue to work hard to ensure that every guest can enjoy the same high-quality service. Looking forward to your visit again and wish you a happy life!