Anonymous User
April 22, 2024
I originally booked a room for three nights. There was a strange smell when I entered the room. Considering it was late, I continued to sleep, but mosquito bites made me itchy all over. It was almost 4:00 in the morning. I couldn't fall asleep until they sent mosquito coils and wind oil. If they hadn't called to ask, I wouldn't have known that the room on Thursday night was originally more than 280 yuan, but they actually said that they would deduct more than 390 yuan from me (I used more than 150 yuan of points to exchange for it, and I didn't get it back). It's speechless. Later, I booked the same room type (but not the original one) the next day and paid only ¥280. Can you please give me an explanation?
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