Tianmu Lujia Hotel (Guangzhou Jiaokou Subway Station Fangcun Tea City Branch) Guest Reviews
4.6/5
Great
1622 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Lễ tân thân thiện và nhiệt tình. Ông chủ tốt bụng. Chăn ga mềm mại và sạch sẽ. Khách sạn yên tĩnh. Vị trí hơi bất tiện nhưng sẽ không sao nếu bạn có phương tiện đi lại. Giá rất rẻ so với khu vực. Tôi đã đặt phòng cho 5 ngày không hoàn huỷ nhưng khi tôi có việc phải dời đi sớm thì ông chủ đã hỗ trợ tôi hoàn lại toàn bộ số tiền. Trải nghiệm rất tốt.
The hotel line is too low. It took ten minutes to get there before and after check-in. There are a lot of mosquitoes at night. It is convenient to drive to the hotel by yourself, but forget it if you don't have a car. The advantage is the cheap price!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Tianmu Road Hotel! We are deeply sorry that you were not satisfied with your stay this time. You have raised the issue of mosquitoes. We have reported it to the relevant departments and have arranged for the hotel to fully eliminate mosquitoes. In the future, we will carefully handle every service aspect to live up to your high expectations for the hotel! Thank you for your timely feedback. I hope it did not affect your mood during this trip. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service. The service creates the most comfortable residence for you during your journey, and we sincerely look forward to serving you again! ——LUJIA
Share your stay experience. The service staff is really good. The cleaning lady is also very good. The attitude is super good. The satisfaction of this stay is five points. The room is very good, the hygiene is very clean, and the facilities and equipment are worthy of the price. The hotel has a laundry room with a self-service washing machine and drying machine.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will surely bring you warmth for a lifetime. I look forward to meeting you again!
Agnes
Guestroom (2 beds)
Stayed in Apr 2024
Family
4 Reviews
1.7
/5
Posted on Apr 7, 2024
The room had not been handed over at 7 o'clock on the day of check-in. I was told that the previous guest had extra time to check out late. No apology, just said it was none of their business. The delivery time is usually two or three o'clock. Very dissatisfied. The waiter has a bad attitude. Bad bad review! 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Original TextTranslated by Google
Guest User
Executive Room (2 beds)
Stayed in Apr 2024
Family
4 Reviews
3.0
/5
Posted on Apr 7, 2024
早餐7:50還沒有上齊,做早餐的人全程黑着臉,像我欠他錢一樣!下次不會再來。
Translate
Guest User
Executive Room (2 beds)
Stayed in Apr 2024
Friends
1 Reviews
5.0
/5
Outstanding
Posted on Apr 6, 2024
The service is really super, the hotel front desk is super generous, and the stay is very comfortable. I will come again next time. There is breakfast to eat. It is really a good hotel. I came here when I saw it. I will come again next time. It is really good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for falling in love with Tianmu Lujia Hotel at first sight! In the beautiful time, you will meet someone's eyes inadvertently, and you will meet unexpectedly in the words. Thank you for this fate. We will cherish it and look forward to seeing you next time! Wish you well!