INFINITE SHINE HOTEL

INFINITE SHINE HOTEL Reviews

INFINITE SHINE HOTEL

East Tower, No. 550, Asian Games Avenue, Panyu District, Guangzhou, Guangdong, ChinaView Hotel Details
INFINITE SHINE HOTEL
INFINITE SHINE HOTELINFINITE SHINE HOTELINFINITE SHINE HOTEL
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of INFINITE SHINE HOTEL

9.0/10
Good
885 review
Verified reviews
Location9.1
Amenities8.8
Service8.9
Cleanliness9.0
Filter by:
Sort by:
All reviews(885)
Positive reviews(845)
Reviews with photos/video(182)
Friendly front desk staff(79)
Classy environment(57)
Easy to get around(45)
Perfect for business trips(42)
Close to metro(14)
Stayed multiple times(7)
Tasty restaurant(7)
Delicious buffet(6)
Negative reviews(40)
hadiro Tafoua
Executive Suite
Stayed in Aug 2025
Business traveler
2 review
9.5/10
Amazing
Posted on Sep 22, 2025
Services are good, food delivery is on time
Response from Property: 非常感謝您的好評!房間乾淨整潔,服務態度熱情周到,設施齊全完善,是我們英豪斯酒店一直以來的追求。您的滿意就是我們最大的動力,期待您下次光臨,祝您生活愉快,萬事順心!
Hapbday
Premium 2-bed Room
Stayed in Dec 2024
Traveling with friends
157 review
10/10
Outstanding
Posted on Jan 15, 2025
Nice nice happy nice me happy big room clean good good nice happy
Response from Property: 每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望英豪斯會是您回憶裏最温馨最獨特的那個!常回英豪斯看看哦,祝:安好!
lai kwee seng
Premium Queen Room
Stayed in May 2025
Business traveler
1 review
4.5/10
Posted on Jun 18, 2025
front office service no good.
Response from Property: 尊敬的貴賓請您息怒呀,沒能讓您渡過一個愉快的體驗日,很是抱歉啊!我們也會盡快改正您提出的意見,您有任何疑問應第一時間聯繫前台哦,針對您所提出的問題英豪斯還有未做到位的地方,指出了英豪斯的問題,英豪斯肯定及時改進,需要您給予提高和改善的機會啊!期待小主再次光臨監督!
Guest User
Premium 2-bed Room
Stayed in Mar 2025
Business traveler
6 review
8.5/10
Very Good
Posted on Apr 26, 2025
Good Hotel~
Response from Property: 沒有得到您的五星,小英很是遺憾呢,小英希望通過自己的努力,讓每一位顧客都感受到家人朋友般的温暖,期待與您再次重逢~
Mike Kol
Business Queen Room
Stayed in May 2024
Solo traveler
31 review
10/10
Outstanding
Posted on Jun 28, 2024
Decent hotel
Response from Property: 尊敬的客人您好!感謝您對英豪斯酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情O(∩_∩)O~
M379664****
Deluxe Room (2 Beds)
Stayed in Jul 2025
Business traveler
1 review
10/10
Outstanding
Posted on Aug 15, 2025
The beautiful lady with glasses at the front desk was very considerate when checking me in. She offered me iced lemon water and upgraded me to a deluxe room for free. The room was very comfortable and overall I felt okay.
Original textTranslated by Google
Response from Property: Details determine quality. With your encouragement, we will do every little bit well and look forward to the opportunity to bring you a perfect service experience again in the near future.
uuuuu96
Executive Suite
Stayed in Jul 2025
Business traveler
5 review
1.0/10
Posted on Aug 13, 2025
I was on a business trip and had a very bad two-day experience. I booked the most expensive room, but the sofa was stained, takeout wasn't delivered, and the front desk was mediocre. The hotel didn't do anything about it, and was just trying to make things difficult for customers. Also, when I needed an extra key card for the second day, they gave me the wrong floor and room, making it impossible for me to get on the elevator. I had to ask someone to press the button for me to get back. I don't know how this hotel trains and manages itself. I need to reflect on this.
Original textTranslated by Google
Response from Property: Dear guest, Hello! We deeply regret the issues you recently encountered during your stay at our hotel and take this matter very seriously. We understand that a clean and comfortable stay is a fundamental expectation of every guest, and our failure to meet your standards this time was a serious oversight on our part. To ensure this type of issue does not recur, we have assigned additional management personnel to conduct stricter oversight and inspection of the room cleaning process, including detailed bathroom hygiene and the provision of consumables, to ensure that every room meets high standards of hygiene. We have also strengthened staff hygiene awareness and training. Furthermore, the hotel prioritizes guest privacy and food safety. All passenger elevators are elevator-controlled. Upon check-in, front desk staff will remind you that takeout orders must be picked up at the takeout storage area on the first floor of the lobby. Thank you for your understanding. If you are unwell and unable to come downstairs to pick up your order, please contact front desk staff for delivery to your room. Room Card Issue: The front desk verifies the guest's identity before issuing a new card. We inquired with the staff on duty that day and confirmed that the correct floor card was not issued for your room. Your report of the elevator card swiping to the wrong floor may be due to an error in the elevator system or a malfunction in the card itself. Elevator cards contain a microstrip antenna coil. When the card approaches the elevator, an induced current is generated. The system assigns the floor based on the serial data. When a system error occurs, the card may be recognized with the incorrect floor authorization. We once again express our deepest apologies and sincerely thank you for your understanding and support. Your satisfaction is our greatest pursuit. We will continue to strive to improve our service quality and provide you with a better accommodation experience. We apologize for your inconvenience and look forward to serving you again in the near future. We wish you a happy life!
M461235****
Premium Queen Room
Stayed in Jul 2025
Business traveler
2 review
10/10
Outstanding
Posted on Aug 15, 2025
Chunmei at the front desk provided great service and the room was very clean.
Original textTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
M486012****
Premium 2-bed Room
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 9, 2024
The room layout is very good, with dry and wet areas separated, and the sanitation is also very clean. The front desk staff was very welcoming and provided good service. The buffet breakfast in the restaurant on the first floor is also good, with my favorite McNuggets. Overall it is well received.
Original textTranslated by Google
Response from Property: The stream flows slowly, time passes softly, thank you for your support, we will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy every day!
M314625****
Premium Queen Room
Stayed in Jul 2025
Business traveler
8 review
10/10
Outstanding
Posted on Aug 23, 2025
Very satisfied with the stay. I stay here every time.
Original textTranslated by Google
Response from Property: Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
_CFT0236493****
Boutique Single Room
Stayed in Jul 2024
Business traveler
2 review
10/10
Outstanding
Posted on Aug 7, 2024
The lady at the front desk had a friendly smile and greeted me warmly when I entered the door. She also asked me if I wanted a glass of ice water as the weather was hot. That was very nice... The room facilities looked very new, the bed was very comfortable, the air conditioner was very cool, and it was very clean. I will come again next time!
Original textTranslated by Google
Response from Property: Xiaoying is very happy to bring you a wonderful time on your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
M502865****
Boutique Single Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 26, 2024
The breakfast variety is very rich, with many drinks, such as cola, Sprite, orange juice, yogurt, soy milk, and milk. It meets my child's needs very well, and he drinks it happily! The dining environment is also good. There should be a summer camp activity today. It’s very lively. Anyway, a group of kids are having a great time. Good reviews
Original textTranslated by Google
Response from Property: Thank you for your support and affirmation. Since you are satisfied with us, we hope you can come often and spread the word for us. I wish you a happy life and a good mood every day!
M225997****
Boutique Single Room
Stayed in Jun 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jul 19, 2024
I stayed in this hotel for the first time on a business trip with my friend. I felt it was okay. My friend and I stayed in one room. As soon as we arrived at the front desk, the lady greeted us. The order message said there was no breakfast, but the lady at the front desk helped me with it very quickly and enthusiastically. I am very grateful to her~ The hotel lobby looks very comfortable. The hotel also has free parking. I will stay here again next time!
Original textTranslated by Google
Response from Property: Thank you for choosing our Yinghaus Hotel. Yinghaus Hotel is a young and vibrant hotel, close to AEON Plaza and Panyu Plaza. It shows the unique charm of the hotel to guests with its simple style and warm and considerate service. The subway station in front of the hotel is under construction and is expected to open within this year. Transportation will be more convenient then. We look forward to seeing you again!
Anonymous User
Deluxe Double Room
Stayed in Jul 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Aug 2, 2025
It's OK. The room is quite big.
Original textTranslated by Google
Response from Property: Hello! Thank you for your 5-star review! Every city has its own reasons for lingering, every season has its own unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope Inhouse will be the warmest and most unique place in your memories! Please come back often. I wish you all the best!
M287869****
Deluxe Room (2 Beds)
Stayed in Jun 2023
Family
7 review
10/10
Outstanding
Posted on Jul 13, 2023
Very good, sanitation, environment, and service are all good. The fly in the ointment is that the hotel issued an invoice for the previous day's stay, and issued a special ticket. If you stay for another day, the invoice is issued by Ctrip, which is a general ticket. The service attitude of the lady at the front desk is very good , Helped me read for a long time, the invoice must be issued by Ctrip, they do not have permission, this is the only regret, but it does not affect my accommodation experience
Original textTranslated by Google
Response from Property: Hello, dear guests! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality to move forward. Thousands of words can be combined into one sentence, thank you for your support to the hotel.