Home Inn Neo (Guiyang Middle Zhonghua Road Fountain Subway Station)

The outside looks pretty good, but the inside is shabby. The rooms with more than 260 square meters are very shabby since it is not the peak tourist season. It is recommended not to book here. There are many B&Bs around. If you pay more than 100, you can get here instantly.

I got off the plane at 23:50 in the evening and asked for a rental to the hotel. I booked a room with an inner window a week in advance, but when I got to the room, the window could not be opened. I contacted the front desk and said that workers would open it, but no one came after a while. , said the hotel was fully booked and asked me to increase the price to see other rooms. There was a window that I couldn't open, it was stuffy, and my heart couldn't stand it, so I turned on the air conditioner. The air conditioner in room 8810 was noisy and I couldn't sleep. I contacted the front desk to change rooms. The front desk asked the master to come up and change rooms. The master said to go and check out that room. Small, no windows. I booked a room with an inner window, but the room had a window that couldn't be opened. The room I changed to didn't have a window. I went down to argue, and the front desk said they didn't have a room. Then I called the store manager. The store manager said on the phone that the inner window couldn't be opened. I said I couldn't open it, it was too stuffy and I couldn't sleep. He also said on the phone that the windows in the hotel couldn't be opened. I said he couldn't open the windows, so why did he ask for a window? He said many times that I was wordy! The front desk and the male store manager with a Shanghai accent told me to check out at three o'clock in the middle of the night. I would check out during the day. They told me this night, so I asked them to give me Ctrip's phone number. When the store manager heard that I wanted to contact Ctrip, he told me to call the front desk. The standard room arranged separately had a small window, room number 8808, and two beds in the sunken area. It was very small and completely different from their normal standard rooms. . I don't know, this hotel seems to be having a hard time with me. They gave me a room with a window that couldn't be opened, and then asked me to change to a room without a window. Finally, I was given a room with a small window, and the wall was covered with plaster. I don't know if it's an upgrade or not. Downgrade! I don’t know why they are so cruel. If I don’t plan to find Ctrip, they will ask me to check out at three o’clock in the evening. If their parents are out of town, will you feel at ease? I didn't check into my room until 3pm, and I got up at around 9am the next morning, which affected my health and my mood for fun. I would like to thank a male staff member on duty at night for reminding the front desk to get a room with a window first. I wanted to sleep in the room for one night, but after one look at him at the front desk, he stopped talking. Later, when I came to change rooms, he even said sorry several times. Compared with the front desk and the male store manager who spoke with a Shanghai accent, he made me feel better that night. The only one with a conscience. I came to Guiyang on Saturday, and on Friday I went to Huashan Hospital in Shanghai to see the cardiology department. The windows of your hotel cannot be opened, the air conditioning is not good, and the sound is noisy. How can I rest? Although the hotel later gave me three days of free breakfast as compensation, worth 60 yuan, I still hope that the hotel has integrity. The room with an inner window I booked in advance was not given, and the plaster-covered background made my experience extremely poor. Fortunately, there is a small window that allows me to get air and sleep. This time I went to Guiyang for six days and five nights, four days in Home Inn and one day in an airport hotel. The prices are about the same, but the airport hotel allowed me to sleep peacefully and soundly. I hope Home Inn will change the plaster-covered cloth to make it feel like home. Such an environment is so disappointing. I would like to thank the other hotel staff, as well as the other staff at the front desk, who were very polite and friendly to me. On the last day, I was charging in the lobby, and the two front desk staff offered me a room to rest. I was very touched. Of course, I didn't ask for it, but they I felt the thoughtfulness. Thanks!

The location is very good, clean and hygienic, the price is not expensive, and it is very cost-effective. The front desk and cleaning aunt provide excellent service. The surrounding subway station is very close, surrounded by shopping malls, and there are many snacks.

Personally, I think this is the worst hotel in Homeinn. The decoration and price are completely inconsistent and the attitude of the front desk is also bad.