Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 19, 2026|Studio Premier
Guest UserIt was my partner’s birthday when we arrived at the hotel, and we decided to request an early check-in. We approached Customer Service, where Wan kindly attended to us. He explained that the room was still being cleaned, so we decided to take a walk around the nearby mall while waiting. The location was very convenient, and we noticed that there were several spas in the surrounding area, so we decided to book a couple’s room for a relaxing spa experience.
When we returned to the hotel, our room was ready. We were delighted with the beautiful view from the 18th floor, overlooking the surrounding houses and buildings. My partner was especially happy with the thoughtful little birthday decorations in the room.
We also had a lovely dinner that evening. We especially enjoyed the begedil and kept going back for more! The prawns were delicious as well, and I found myself getting seconds. To make the evening even more special, we were able to enjoy the beautiful sunset while seated in the dining area.
The following day, the hotel surprised us with a slice of cake, which was a lovely touch. Overall, we had a wonderful stay and truly appreciated the thoughtful service and little details that made my partner’s birthday extra special.
I also had the Ayam Taliwang set for lunch one afternoon while my partner was out playing golf. The food was fantastic and I thoroughly enjoyed the meal.
The lady who recommended the dish to me was very friendly and attentive throughout my lunch. I’m sorry I didn’t manage to get her name, but I truly appreciated how she took such good care of me and made me feel comfortable, warm, and relaxed during my meal.
Overall, we had a wonderful experience throughout our stay. We will definitely be coming back again, especially whenever we are planning another spa getaway or when my partner has another golf trip.
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Price per night from:AU$ 104
Posted on Aug 2, 2026|Deluxe City View Room With 2 Single Beds
Anonymous UserOverall a great stay with fantastic views and amazing service!
The room size was perfectly fine, and the single bed was plenty spacious for one person. The highlight was definitely the view—you can see the ferry terminal right from the window—and the clever mirror design in the room was a wonderful touch that really elevated the space. The staff were exceptionally warm and attentive, proactively helping with my luggage and opening car doors every time. However The pillow quality was average—it was quite high and firm rather than soft and plush, and leaning against it for a while made my back feel sweaty. The biggest bug for me, though, was the elevator system; there are no clear indicator lights or sound chimes when the elevator arrives, so I ended up missing it quite a few times. Despite these quirks, the view and service made it a very enjoyable stay.
I’d also prefer bottled drinking water over the large filtered water dispenser provided, as washing glasses each time was a bit of a hassle.
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Price per night from:AU$ 101
Posted on Jun 3, 2026
Guest UserThe hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.
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Price per night from:AU$ 44
Posted on Aug 8, 2026|Deluxe Lake View Room
Elaine1349Here is a warm and simple review you can use:
We had a wonderful 1 night stay at Wyndham Panbil Batam! From the refreshing welcome drinks upon arrival to the fantastic discounts on our meals, the hospitality was top-notch. A huge thank you to the team for the wonderful surprise birthday room decor, a delicious birthday cake, and singing—it made the celebration so special. We also thoroughly enjoyed our relaxing spa package. Highly recommend for a getaway!
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Price per night from:AU$ 65
Posted on Jun 5, 2026|Deluxe Room With Garden View
Zen YongStayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center.
One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience.
The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing.
The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room.
One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule.
Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.
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Price per night from:AU$ 58
Posted on Aug 10, 2026|Junior Suite
Tiggerbiteslacking very much in amenities. only bath towel and floor towel. no hand towel. hotel smells old. breakfast was between meh and not nice. bellboy is friendly. when we first went to our non smoking room, it reeked of smoke. so much for asking guests to not smoke in non smoking room but no one checks or enforce.
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Price per night from:AU$ 30
Posted on May 7, 2026|Harris Room with Sea View
XiaoxiaxiaoThe environment is great, backed by mountains and facing the sea. You get mountains, the sea, and the Baliang Bridge – the scenery is beautiful, and each individual villa is lovely too. Breakfast is quite generous. The main issue was lunch and dinner, with limited options (or perhaps just not to my taste).
It's especially suitable for vacations, unwinding, and relaxation. There are several outdoor pools, beach volleyball, beach ATVs, jet skis, a spa, and a gym. You can stroll around the mountains, down by the sea, and everywhere in between.
The room is spacious and has a balcony. The price is reasonable.
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Price per night from:AU$ 67
Posted on Jul 2, 2026|Standard One Bedroom Villa
zapperOur stay at Montigo Resorts was nothing short of magical. From the moment my fiancé and I arrived, we were enveloped in an atmosphere of luxury, comfort, and romance. We booked a stunning two-bedroom villa featuring its own private pool, and it truly exceeded all of our expectations. The villa was exceptionally clean, beautifully designed, and offered the perfect sanctuary for a romantic getaway. Having a private pool just steps from our bed allowed us to enjoy quiet, intimate swims at any time of day, completely undisturbed.Inside the villa, the attention to detail was remarkable. The rooms were spotless, spacious, and filled with natural light. One of the absolute highlights of the accommodation was the deep, luxurious bathtub. After a long day of exploring and activities, soaking in the tub became our favorite way to unwind and relax together. The housekeeping team deserves immense credit for keeping every corner of our villa pristine throughout our stay, ensuring we never had to worry about a thing.Beyond the beautiful room, our trip was packed with memorable experiences. We are a couple that loves a mix of relaxation and adventure, so we decided to try the ATV riding offered at the resort. It was an absolute blast. Racing through the trails together brought a fantastic rush of adrenaline and added an exciting, adventurous spark to our romantic vacation. The staff guiding the ATV experience were professional, safety-conscious, and made sure we had the best time possible.Of course, no luxury stay is complete without great food, and Montigo Resorts delivered perfectly on that front. Our package included a complimentary buffet breakfast each morning, which quickly became something we looked forward to every day. The spread was incredibly generous, featuring a wide variety of both local and international dishes. Everything tasted incredibly fresh, from the live cooking stations to the fresh pastries and tropical fruits. Starting our mornings together over a delicious, hearty breakfast with beautiful resort views set the perfect tone for the rest of our day.What made this trip truly amazing was how seamlessly the resort blended high-energy fun with peaceful romance. Whether we were splashing around in our private pool, getting mud-soaked on the ATV tracks, or relaxing in our spotless villa, every moment felt special. The staff were consistently warm, welcoming, and always ready to help with a smile, making us feel valued from check-in to check-out. It was the perfect escape for me and my fiancé, allowing us to connect, create unforgettable memories, and enjoy a flawless blend of luxury and adventure. We left Montigo Resorts feeling completely refreshed and deeply in love with the place, and we already cannot wait to return for another unforgettable stay.
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Price per night from:AU$ 172
Posted on Jul 3, 2026|Deluxe King Room
Guest UserThis is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance.
The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again.
The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement.
The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests.
The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.
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Price per night from:AU$ 43
Posted on Feb 20, 2026|Sincere Room
Anonymous UserGood location with many food options nearby. Walking distance to Nagoya Hill Mall. Breakfast is superb, delicious local tastes. The room is clean but lacks amenities, especially hand towels and hairdryers.
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Price per night from:AU$ 41