It was nice and exotic location. Good room and site. Approach road is very bad shape. Hotel staff need to trained for skill level up to a star rated resort. No cafeteria, and lack of buffet is shortcomings though we can understand due to less occupancy. Hotel need more guest friendly approach while less occupancy. Other facilities are good. But not in proper maintenance. Good location and exotic sight seeing.
Getting There - 2hrs drive from Kochi airport. The hotel arranged for a transfer taxi. 5,000/- one way.
Arrival- Welcomed with chandan tika, welcome drink, cold towel and a big smile by the staff.
Room- Got it early then the checkin time. Rooms are big, well lit with good views. But they need a lot of maintenance and refurbishment.
Hotel- Green, peaceful, clean.
Food & Restaurants - Only 1 restaurant with limited menu. But everything we ordered was delicious and good in portion size.
Ambiance and rooms of the hotel is good. But the service is not up to the mark. We have booked 2 executive rooms but they have provided only one executive room and a deluxe room and told both rooms are of same charge. For breakfast, they offer buffet which has only idly and chappathi and costs 200-
Good hotel but with old furniture. The staff is so supportive. You might be alone in the entire hotel but you are safe too. And that's the main positive point of this hotel. Overall a good experience.