Featured facilities: Fitness Room, Personal Trainer, Spa
Very Good
104 reviews
8.1/10
1 night
From € 134
Check Availability
You Might Like
Tulum Hotels Including BreakfastTulum Hotels With Twin RoomTulum Hotels With 1 Double BedTulum Hotels With Swimming PoolTulum Hotels With Free Cancellation
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
TTravel bugxoxoxoThis hotel is great value for money in terms of all you can eat and the price. The hotel does feel too overcrowded there are so many sun beds on the beach that it takes away from the beach. The hotel did not warn about seaweed before arrival and it was very 50/50 in terms of staff friendliness
GGuest UserExcelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable
GGuest UserWe had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
GGuest UserThe hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
TT_DIncredible place, sophisticated architecture and exceptional service! We went with God's children and had a very pleasant time, they loved it! The only downside is the extra costs for food and drinks, which are quite high!
BBeta0415Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
GGuest UserUnfortunately, we didn't get a room at the Alea Hotel. Upon arrival, the hotel was empty and clearly unoccupied. There was no one to talk to or any sign on site. We tried for an hour to get in touch. Eventually, someone from the neighboring hotel came. We checked in there. The room was a bit smaller, without a TV, and not directly on the beach as booked. The walk from the main road is a disaster. It's incomprehensible that there's no solution. There are so many hotels on that road. A taxi isn't really an option because it's very expensive. The food was quite good, but the selection was rather limited. Breakfast was rather spartan.
Actually, very nice hotels with very friendly staff. Wonderful for unwinding and relaxing. Not a great beach resort. Water shoes are absolutely necessary.
A beautiful place with its quirks.
DDidiOur stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind.
What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return
GGuest UserHotel, location, everything was good. Gym need attention but nothing important.
Tulum need better system of taxis are crazy expensive need Uber or rent car. Rent car 5 days 4 nights $4,600 just taxi from airport to hotel $1,700 and return and move up any place. Sorry is to much for rent car too so we need Uber there.