Yunjing Heyuan Hotel

I got two hot spring tickets when I booked a room, but the front desk asked me to buy them, and the service needs to be improved.

It would be perfect if the front desk staff had the same service attitude as this morning and afternoon.

The experience was particularly bad. The hot spring hotel cost more than 1,000 a night, but it turned out to be a trap. On the first day I checked in, there was no hot water. I changed rooms the next day. The TV didn't work. The service told the finance department that they didn't buy batteries. There was no way to take a shower. The hot water is still lukewarm. When you are in the hot spring, you have to have the waiter unlock the door and turn on the water. You can’t put the water in at any time. There are bugs in the pool. I have been to several hot spring hotels and this is the first time I have encountered this situation. There are three in total. A waiter, front desk, cleaning, and catering all work part-time.

No hot water for bathing

保持好！！！！！

價格\（產品➕服務）=性價比 我作為一個普通顧客看的就是性價比、比較的就是從導引、入住、到離店的完整體驗是否舒適、人性化、任何產品（酒店的位置、環境、交通、設施等）都不可能盡善盡美、服務（服務意識+專業技能）用服務來延伸產品的不足讓二者相輔相成會更完美、該酒店我未曾看到任何導引、不論您乘坐任何交通工具到達該酒店區域、如果您能自行找到酒店、我認為您一定是密室逃脱高手、酒店接待能力完全不匹配、同時到達2波客人已經一片混亂、酒店設施非常一般般、電視不能看、淋浴下水堵的滴水不漏、我所看到的幾位員工言語、表情、眼神完全看不到有服務意識的想法、一間非常有提升空間的酒店