First, there is the hotel fraud problem. I added the two conditions of "gym" and "outdoor swimming pool" in the screening. After Ctrip's screening, both conditions were met. And the hotel's facilities clearly stated that there were, but after arriving at the store, the front desk said that it was still under maintenance and could not be used. Then why didn't the hotel's facility description be modified in time? I also booked it based on these two conditions.
What's even more ridiculous is that the front desk treated me differently. They helped my friend find another nearby swimming pool and fitness venue, but they wanted to send me a fruit plate? After I clearly refused the fruit plate, they didn't give me any further explanation.
Finally, the air in the room. My friends came to my room and said that my room smelled like newly renovated formaldehyde compared to his.
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