Hanting Hotel (Haikou Provincial Government Guoxing Avenue Store) Reviews

Response from Property: Thank you for your evaluation of us.we weill continue to strive to do better

Response from Property: Dear guests: Hello! Thank you for choosing the hotel and sharing your stay experience. At the same time, we regret that we could not meet your expectations and provide you with a comfortable and pleasant living experience. Our hotel management attaches great importance to your feedback and the odor problem. We have had in-depth communication with relevant colleagues. We will also immediately start work on improving the message and strengthen staff training to ensure that all guests have a perfect stay during their stay. experience. There are paid parking lots near the hotel and in the community opposite. The hotel can reimburse 10 yuan a night. Because the hotel is located at No. 16 Meixiang Road, which is an old city with many residential buildings and no parking space, the hotel toiletries company requires that the rooms do not have bathroom facilities. Caps are brought to the room, but we have shower caps that can be added. If necessary, you can contact the front desk to give them to you. I hope you can be considerate and sincerely hope you can stay at our hotel again.

Response from Property: Dear guests: Hello! Thank you for choosing Huazhuhui Hanting Hotel as your resting place during your journey. We do not have the most top-notch facilities and decorations, but every detail is created to provide guests with a warm and comfortable environment. We are also constantly improving To improve and improve the quality of our hardware and service attitude, we hope that you can have a better stay experience next time you check in. Thank you for your support!

Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，當天房間緊張，沒能給您安排高樓房間，實在抱歉沒能給您一個滿意的入住體驗，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，提前致電到酒店幫您安排好的房間，給我們一個機會致歉。期待再次光臨！

Response from Property: Hello dear customer! We are sorry that we did not bring you a good stay experience. We will provide relevant skills training and quality education to our employees to continuously strengthen our service levels and improve their overall quality. We sincerely apologize for any inconvenience you encountered while in the store! Your feedback also reminds us that we must always strive to do better and better. I hope you will stay at Hanting again next time and give us another chance to serve you. If you have any needs, feel free to contact our front desk and we will actively coordinate and meet your needs! We apologize again. I wish you a happy life and a good mood every day!

Response from Property: Dear guests: Hello! Thank you very much for choosing our Hanting Hotel and taking the time to review our hotel. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! The issues you raised have been reported to the relevant departments and will be improved immediately. We recommend you to join our hotel as a member to enjoy more different membership experiences. Welcome to come back next time.

Response from Property: Dear guest: Hello, thank you very much for sharing your stay experience and giving us a 5-star review. Every hotel always has a reason to miss you and brings you sweet and warm memories. We are very happy to see your recognition. We take customer satisfaction as the goal of our work and are committed to allowing every customer to enjoy star service. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your choosing us every time you travel to Haikou. The entire hotel The staff wishes you a happy life!

Response from Property: Dear guest: Hello, thank you very much for your support, sharing your stay experience and giving this hotel a 5-star rating with pictures. Every hotel always has a reason for people to miss it and sweet and warm memories. Seeing that you have given us We are all very happy with the recognition. We take customer satisfaction as the goal of our work and are committed to allowing every customer to enjoy star service and a clean and hygienic environment. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your every visit. You can choose us for a trip to Haikou. All the hotel staff wish you a happy life! welcome next time!

Response from Property: Dear guests: Hello! Thank you very much for choosing our Hanting Hotel and taking the time to review our hotel. I am very ashamed to have brought you a bad feeling. Providing you with the best quality stay experience is the hotel's greatest pursuit! The issues you raised have been reported to the relevant departments and will be improved immediately. We recommend you to join our hotel as a member to enjoy more different membership experiences. Welcome to come back next time.

Response from Property: Dear guest: Hello, thank you very much for sharing your stay experience. Every hotel always has a reason for people to miss you and sweet and warm memories. We are very happy to see your recognition. We take customer satisfaction as our work pursuit. Our goal is to allow every customer to enjoy star service. Your trust and support are the greatest honor of Hanting Hotel. We look forward to your choosing us every time you travel to Haikou. All the hotel staff wish you a happy life!

Response from Property: Dear guests: Hello! Thank you for choosing the hotel and sharing your stay experience. At the same time, we are very sorry that our service failed to meet your expectations and bring you a comfortable and pleasant living experience. Our hotel management attaches great importance to your feedback and has conducted in-depth communication with relevant colleagues. We will also immediately start work to improve the information and strengthen staff training to ensure that all guests can have a perfect experience during their stay. There are paid parking lots near the hotel and in the community opposite. The hotel can reimburse 10 yuan a night. Because the hotel is located at No. 16 Meixiang Road, which belongs to the old city with many residential buildings, there is no parking space. I hope you can be considerate. Thank you. We sincerely hope you will stay at our hotel again.

Response from Property: Dear guests: Hello! Sorry for not being able to give you a perfect experience. You have booked a double bed room, which is close to the residential building. If you have any requests during your stay, please respond promptly to the front desk to help you coordinate. We will strengthen training at the front desk to ask guests for their needs during check-in. , I hope I can give you a different experience next time and look forward to your next visit.

Response from Property: Dear guests: Hello! Thank you very much for taking the time to review us. I'm sorry that your stay was not satisfactory this time. Our hotel was renovated in 2019. If you have any problems during your stay, we can respond to the front desk in time to help you change the room. If there are problems with our room, we can promptly report them to the engineering maintenance. Wish you a happy life!

Response from Property: 尊敬的來賓:您好！感謝您的入住分享，酒店位於海口市美祥路16號，毗鄰騎樓老街、海南省博物館及海南省歌舞劇院、桫欏灣風情一條街，周邊環境優美，鬧中取靜，距離美蘭機場及高鐵動車站公需25分鐘車程，靠近國興大潤發、省圖書館、日月廣場、中視影城、等大型購物廣場。酒店配置是零壓床墊，能給顧客帶來優質的睡眠，喜歡就再來喲，祝您生活愉快！