Guest User
March 31, 2025
The hotel is very clean, the staff is enthusiastic, professional, and the details are in place. The toiletries are all Bulgari, the hair dryer is original Dyson, the slippers are memory foam, and the feet are very comfortable. The room bathroom is decorated with flowers. The floral decorations of the entire hotel are all flawless flowers. From this point, you can see that the pattern is not stingy, and you can live with peace of mind. During the stay, the WeChat butler appropriately asked about the stay experience and informed the hotel details. He was service-minded and did not disturb too much. It was very good. When checking in, the front desk lady thoughtfully upgraded the room, and the children's stay experience was better. When checking out, Manager Gong Hainan also informed in detail the method, time and path of the deposit return, and asked if there were any improvements. It can be seen that he is working hard to provide good hotel services. Among the five-star hotels in Hainan under InterContinental, Haikou Art can be regarded as a benchmark. The breakfast is also very fresh. The proportion of freshly made dishes in the open counter is significantly higher than that of many other five-star hotels. The use rate of pre-prepared dishes is very low. Except for some Western hams, they are basically freshly made, and the food safety is very assured.
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