In the Hakone area, there are many inns that have been remodeled into hotel-style resorts by companies that proliferated during the bubble era. "It doesn't matter, after all, a resort is a resort." "Please specify clearly."
On the other hand, there are some hotels that raise the cost of accommodation to create a sense of luxury, so it is essential to check the reviews. In particular, price fluctuations depending on the date are large. "Well, once you get used to it, you can often tell from the outside that it's a resort." Since it is a former health resort, the rooms are spacious, but it doesn't feel like a hotel or an inn. "This hotel is only in name, not a hotel."
There is no extension phone or water heater in the room. It's called a large public bath, but it's quite small. I would like the site operating company to stipulate the size standards for the large public bath. There are cases where there are several Chinese staff staying overnight, but there is usually only one person at the front desk.
I have the impression that they are working hard with their poor Japanese, so there is no problem with the staff, but their knowledge of tourism is poor.
Original TextTranslation provided by Google