The Royal Palms Hotel in Bermuda Family is an absolute gem!! It embodies the warmth, intimacy, and personalized hospitality of this lovely island. From the moment we arrived - literally as our taxi arrived from the airport - the friendly and welcoming staff members made us feel like we’d come home to our tropical family. I have to give a special shoutout to Jade at the front desk, who patiently answered all of my emailed questions before our arrival and greeted our taxi with a warm smile at the front door. Her attentiveness and genuine helpfulness set the tone for our entire stay. During the complimentary breakfast, Bali in the dining room went above and beyond to make our experience memorable. He provided excellent service, as well as valuable recommendations for things to do on the island. Plus, the little Easter treats he surprised us with on Easter morning added an extra touch of thoughtfulness! The rooms at the Royal Palms were impeccably clean, providing a comfortable and inviting retreat after a day of exploring Bermuda. Outside? The lush grounds abounded with tropical and exotic flowers, creating a picturesque escape. It felt like heaven. Strolling through the gardens felt like being transported to a tropical paradise, adding to the overall charm and beauty of this family-owned oasis. Overall, the Royal Palms Hotel offers an exceptional level of hospitality. Our stay was truly unforgettable, and we can't wait to return. 💕