Edgehill Manor Guest House

My stay at Edgehill Manor greatly exceeded my expectations. Checking in and out were a breeze. The location was great being just a short walk from the ferry terminal, bus terminal and Front Street. The room and bathroom were very spacious and I had a nice balcony to eat breakfast on in the morning.

😁Liked: Cleanliness, staff, service, amenities, property condition and close facilities. Excellent hospitality, wonderful personal service made our stay a very enjoyable experience. The owners are very friendly, personable and leaving there was like leaving members of family. We will definitely be staying there on our next visit and have recommended the Edgehill Manor Guesthouse to our friends and family.

This was our first time to stay here, but we will definitely be back. The location is lovely and an easy walk to a number of Hamilton restaurants. Unfortunately it was raining most of the time we were there, but we are looking forward to enjoying the pool on our next visit.

This was my first trip to Bermuda and the owner/manager (Lana) was very friendly and welcoming, she gave me good recommendations on where to eat and how to get there. The hotel itself was very clean and comfortable, went in the off season so it was quiet as well. Would definitely stay there again.

We stayed during the low season with not many other guests and as such, had many interactions with the property owner (all great). We had two requests and all solved quickly to our satisfaction. Property convenient to waterfront and downtown. Did not use the pool, but looked lovely.

The suite we booked for 3 was perfect for our needs. We made good use of the wifi, the well-outfitted kitchen, and the tv (with our own streaming accounts). Our host was most helpful. She provide advice on local options for shopping, bicycle rentals, and activities. The manor is ideally situated for quick access to Front Street and transportation.

A lovely guesthouse only a 5-7 min walk from Hamilton town centre. I was there for a week, and it was perfect. The pool was a welcome refresher after a run. Cooking facilities were available within the property when I didn't want to eat out.

We had hoped for better with Edgehill Manor. The room had a kitchenette, but there were no paper products - tissues, paper towels, napkins or even dish soap. We bought these items at a local market. Learned the hard way that there was no plunger in the room. The toilet overflowed and I called the manager (who was not onsite) at 6:30 in the morning. She advised about a plunger in a storage closet, but it was too late by then. The entire bathroom flooded and we were bailing the toilet out with the garbage can and pots from the kitchen. She said that she would call the plumber at 9 am. We had previously arranged to meet with Lana at 10 am for a different reason. I would have thought that she would make an effort to get there as soon as possible given that there was an emergency, but she did not. I called and left messages, but she did not answer for a couple of hours. She had turned off her phone. When she finally answered her phone, she advised that she would be there late, at least a half hour later than planned. She also said that the plumber would not get there until 4pm, so we would have no working bathroom for the entire day. Absolutely unacceptable. We moved to another room, which also had dated fixtures and needed various repairs. The blinds in the bathroom did not even work. The pool was also dirty and we could not use it, even though it was hot enough to swim. The worst of it was her total disregard for the guests; she made no effort at all to fix the problem quickly. If anything goes wrong after she leaves, you are screwed. I will not return to this guest house and would not recommend it to anyone.

It's hard for me to post such a negative review but other future guests need to be alerted. We stayed in Room 14 (considered on their website a Luxury Efficiency Suite with a kitchen area). There were no essentials (no paper towels, no dish soap, no tissues). The pots were unusable due to crusted bottoms. There was mold in the shower, and the ceramic shower handle was broken and the edges were extremely sharp. The one lounge chair in the room sank almost to the floor when you sat in it. The chairs and small table outside the room were dirty and partially covered with moss and we had to wipe them down to use them. The worst, I think, was 2 of the pillows on the bed were covered in stains underneath the pillow cases and the mattress cover (we looked) was dirty and stained. The pool was not usable due to dirt and fallen debris covering the bottom of the pool the whole time we were there and the area around the pool was extremely unkempt. There were no pool lounge chairs and only 4 plastic chairs and one small table. Since this was the first vacation in many years for us, we were so very disappointed and we will not be recommending this establishment.