Panorama Apartments

This review is for Panorama 10, If there was an option for 3.5 stars I would give it, the location and facilities are good but not "very good" hence just 3 stars. The views are stunning, the apartment is adequate for a small family with 2 bedrooms downstairs. The location is on the sheltered side of the island so even if you had some weather (we were there right when Tropical Cyclone Jasper was passing just to the north of us) it was still nice and without much wind. There is a small pool in the complex for a quick cooldown if you can't be bothered going to one of the bigger pools or beach. The kitchen has everything you need including a dishwasher and a bbq on the balcony. The room (for us) wasnt serviced so the towels get smelly very quickly, if you can get an option (if it is an option) to get the room serviced then take it otherwise there is a washing machine. The bathrooms are a bit dated but everything works, didnt bother us as we were just there for a few days. The buggy works well. It doesnt have a speed limiter like the other island buggies so be careful driving around corners. The cons: The mattresses are very soft and well worn in, might be time to get new ones. The walls are also very thin so hope you dont get noisy neighbours. There is a large palm tree that partially obstructs the view from the upstairs bedroom, didnt bother us and considering the rate these grow in that area it wont be an issue for very long but it does make for some light entertainment in the afternoons with the cockatoos trapezing off the branches

In need of a bit of tlc. After the initial awe of the views we realised the place needs some extra care. It is situated in a great spot and the complimentary buggy was very useful. We didn’t use the pool or bbq but there were there to use.

Every morning I awake groggily in my crappy blow-up European mattess to the sound of a cocateel opening the broken screen door to sneak inside. The glass sliding doors are open because the aircon is broken and nobody will fix it. The room is musty and warm, my face dry from the fans running at full-speed. I'm lucky it's only Spring. I go downstairs to take a shower. The bathroom is a poorly-ventilated bog, but it's not the worst. The shower's hot water is broken. Any of the luxuries offered are undermined by a critical issue. We have free Netflix and Stan, but the services cannot connect to the server due to poor connections. We have a router for internet, but there's no way to connect to it. The cumulation of all these small issues making the accommodation feel like a mild Tantalean punishment. We call management - only to be told they no longer work there, and that they don't know who to call instead. Nobody will help us. We paid upwards of $3000 for a week for our unit. We were scammed. Even with all these small issues fixed, even with the stunning view, these apartments show the hubris of landlords and property owners in the current housing crisis and how they can charge exorbitant prices for unreasonably broken-down units. We eventually figured out who to talk to, but it felt like mgmt was testing us to see what they could get away with. We wondered what issues other units had to deal with/tolerate. If you came here in Summer you'd be screwed. This is not acceptable, it wouldn't be in ANY unit. View's good tho.