Mumian Hangzhou

Stayed for one night temporarily. The hotel is very new and the environment is not bad. However, the surrounding area is not yet fully built. The river view looks much plainer than other areas, and there are not many facilities to experience. Morgan's service is very good, attentive and considerate. I will choose to stay again if I need it.

The overall hotel experience is very good Morgan at the front desk is very enthusiastic and the service is very considerate. This time I stayed there, I was even bothered to upgrade to a deluxe river view king room. The floor-to-ceiling windows in the room offer a great view of the Qiantang River. The room is very clean, and the decoration is very charming, antique, and full of details. The breakfast buffet is really delicious! There are many varieties and richness!

The room is very comfortable, the view is superb, the front desk lady Hannah helped to arrange a room with a river view, the service is very warm and thoughtful, just right, the breakfast is also rich and nutritious, I will continue to choose Kapok Hotel if I have the chance in the future, it feels like a home away from home.

The gym is well equipped and open 24 hours a day. I came to see Jay Chou's concert and the Morgan Hotel even arranged a business car to take me from the hotel to the concert. Overall, it was very quiet and clean. If I come to see the Lotus concert next time, I will definitely book Kapok again. It's very close.

Very satisfied. The service, facilities, catering and location are all just right, making people feel like spring breeze and comfortable. The room design is smart, with high-end supporting facilities and various intelligent controls. The housekeeper Hannah is professional and has a good grasp of the degree. The breakfast is great, the supporting facilities are complete, and the place is quiet with few people. I will definitely stay here next time I come to Hangzhou.

This trip was generally good, but an accident happened at the end. The room service was good. The front desk called one day in advance to ask about the arrival time and preferences. Check-in was quick and the room was configured as required. The whole room was designed to be very comfortable. The mattress was very supportive. The room was very clean. There was a lot of fog outside the window. It was a pity that I couldn't see the beautiful scenery on both sides of the Qiantang River. Before coming, I was worried that the room would be too hot, a common problem of fully enclosed hotels. In fact, the air conditioner can be adjusted to 16 degrees of cold air. The temperature dropped overall overnight and did not affect sleep. During the period of entering and leaving the hotel, I also asked about the problem of driving outside the hotel. The front desk was quite responsible and gave a telephone reply after confirmation. However, the catering did not feel in line with the hotel's positioning. First of all, there were few choices for breakfast. The next day, there was team training. It was reasonable to separate large teams from individual guests, but I didn't see the hotel do this. The whole breakfast environment was quite noisy. When I took the steamed buns, I was scalded by the sudden steam. I quickly rinsed it with cold water. Then the staff brought the scald oin**ent, and it was not a big problem. This is a major safety hazard. Before leaving, the hotel gave a bottle of red wine and two dolls to apologize. Because the burn was not serious, we did not pursue the matter any further. I am telling you about this incident here to remind the following customers to be careful when handling steamed food.

Very satisfied, the quality of Kapok is consistent and really great, the afternoon tea is also very good, the hotel is very new, the occupancy rate feels okay, the location is very close to the airport, very convenient

Weekend vacation, also spent an anniversary. My husband booked this hotel. Overall, it's pretty good. The location is in the Olympic Village. The surrounding environment is very quiet. It's suitable for vacation and relaxation. If you need to go out to the scenic area, I don't recommend staying here. Although there is a subway, the journey basically takes nearly an hour. Driving out of the scenic area is very congested and there are few parking lots. It's convenient to take a taxi from the hotel. It's relatively difficult to take a taxi back from the scenic area. It's difficult to get a taxi in the scenic area. There are 3 taxis that are unwilling to enter the scenic area to pick up after adding a price. The room has an unbeatable river view. It's very beautiful. It's more beautiful at night. The hotel swimming pool is currently not open. I made a video and posted it. I found out that it's cheaper to book a room at **, 1999 for two nights with breakfast. The price difference is a bit big. The difference for 2 nights is more than 1,000 yuan. I feel sorry for my Mao Zedong.