Vienna 3 Good Hotel (Hangzhou West Lake Xintiandi)

I checked in late that day and went to bed right away. When I took a shower in the morning, I found some hair on my towel. The mineral water was still opened. I was working at the desk and found some unknown objects on the wall, like boogers. The auntie had given me new towels. Now the worst thing is that I have pimples on my face. I seriously suspect that it is a hygiene issue.

The hotel is in a unique location, just opposite the sports park. It's refreshing to take a walk in the morning. There are so many people getting up early to exercise, and it's full of vitality! The hotel has a rich and complete breakfast variety, and the room is spacious, bright and comfortable. It's right in the middle of the community. It's convenient to go out, take a bus and eat, and it's only a 20-minute drive to West Lake. The hotel is very cost-effective and worth staying for a few more days!

The stay was quite comfortable, the room was clean and the service was good

The front desk service is very good, parking is also convenient, there is a parking lot at the door, and there is a large park opposite. The breakfast is very rich and delivered to the room. It is worth recommending

Facilities: OK Hygiene: OK, the hygiene is very transparent and looks very clean Environment: Comfortable, there is a park opposite and I go there in the morning and evening Service: Very good, upgraded

It is convenient to travel. There is a park opposite. Friends who like to exercise can get up early for morning exercises. The facilities are complete, the hygiene is good, and parking is convenient. There is a delicious breakfast shop more than 100 meters away.

The experience was very bad. I booked the hotel online for convenience. There was a musty smell as soon as I entered. I thought it might be because it was raining, so I didn't think much about it. There was yellow in the toilet and a black spot on the quilt, so I asked to change rooms. Later, I looked at several rooms and they were all very bad. Since it was too late, I thought I would just make do with it. When I returned to the room, there was a master cleaning the toilet, and the quilt was secretly changed. I was bitten by insects after staying there for one night. When I reported it to the hotel, the hotel perfunctorily asked the cleaning lady to give me the oin**ent she used, but it didn't work at all. The next day, it was even more itchy. I asked the hotel again and a waiter came who seemed to be the person managing the room. She said to take me to the hospital for examination. I waited for a long time, but no one came out. I was so itchy that I scratched it, so I went to the hospital by myself. The doctor said It was an insect bite, so I took the oin**ent without thinking much. After I came back, I bought disposable sheets and quilt covers and changed them, thinking it was no big deal. The hotel also said they would compensate me for my medical expenses, so I let it go. However, I extended it for three more days and it got worse day by day. When I went to bed at night, it was extremely itchy. I persisted in applying the oin**ent but it didn't get better. I went to three hospitals and got a bunch of medicines. In summary, I lived there for half a month until I checked out that night. I went home, washed all my clothes and took a shower, and it started to get better the next day (the last photo was taken the next night after I got home). When I came back, I heard from experienced people that I was infected by the environment. There were fleas in the room, which are difficult to get rid of. My skin was scratched until it was rotten. It makes me angry just thinking about it. If you mind, don't book online, or be sure to check it out if you book online. Don't make a last-minute decision on accommodation.

Facilities: advanced equipment, complete facilities Sanitation: clean and tidy Environment: beautiful environment, convenient transportation Service: warm service, thoughtful and meticulous

The room is clean and tidy, the staff is very service-oriented