Crystal Orange Hotel(Hangzhou West Lake)
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1 room, 2 adults, 0 children
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Crystal Orange Hotel(Hangzhou West Lake)
No. 15 of Instagrammable Hotels in West Lake
No.142 Jiefang Road, Shangcheng District, Hangzhou, Zhejiang 310001, China
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Last booked 7 mins ago on our site
China travel essentials
Easy to reach
Most card payments accepted
Free parking
Varied breakfast
Great viewsAmenities
ParkingFree
24-Hour Front Desk
Luggage StorageFree
Restaurant
Robot Service
Wake-Up Call
Wi-Fi in Public AreasFree
Guest LaundryFree
All amenities
Property Description
Our store is located in the prime location of downtown Hangzhou (No. 142 Jiefang Road, Shangcheng District), surrounded by high-end office buildings for convenient shopping and travel. To the west is the West Lake Scenic Area, one of the top ten scenic spots in China. To the east is the lively and authentic snack street - Hefang Food Street. Nearby, there is also the iconic luxury district of Hangzhou - Hubin Commercial Street. Let you taste historical cuisine while enjoying the scenery and shopping at the same time. Metro Line 1 is directly accessible, within a 1000 meter walk, with convenient transfers and convenient connections in all directions. The room design style is prominent and built according to high-end hotel standards. All are equipped with 65 memory LCD TVs, wireless coverage, fully sensing switches, electric curtains, intelligent robots, and more. Whether you are for business or vacation, this hotel is your top choice.
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9.4/10
Overall is great. Room is clean and the staff are helpful.
All 7,504 reviews
Surroundings
Metro: Longxiangqiao
(930m)
Metro: Ding'an Road
(930m)
Airport: Hangzhou Xiaoshan International Airport
(27.8km)
Train: Hangzhou Railway Station
(1.9km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior Double Room
1 Queen bed
21-23m² | Floor: 6-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Executive Double Room
1 Queen bed
23-25m² | Floor: 9-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior Room (2 Beds)
2 Single bed
23-25m² | Floor: 6-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Suite - Lake-View
1 Queen bed
28-30m² | Floor: 13-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Elegant Queen Room (No Window)
1 Queen bed
18-20m² | Floor: 6-8,10-13,15-20
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Suite
1 Queen bed
28-30m² | Floor: 9-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Executive Queen Room
1 Queen bed
23-25m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
4
Deluxe Double Room
1 Queen bed
23-25m² | Floor: 6-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Room (2 Beds)
2 Single bed
23-25m² | Floor: 13-19
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Lake View King Size Room
1 Queen bed
26-28m² | Floor: 13-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
7,504 reviews
- Cleanliness9.4
- Amenities9.3
- Location9.4
- Service9.5
Average for similar properties in Hangzhou
Review summary
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Service Quality: The staff is frequently praised for their warm, friendly, and proactive service. They are attentive to guests' needs, providing thoughtful touches like complimentary water and late check-outs, which enhances the overall experience.(based on 2,784 reviews)
M281696****
September 18, 2025
優點：相對來説比較安靜，地段好，打車方便，員工服務熱情，房間設計漂亮，床墊好睡，洗衣房健身房很方便。
-毛巾/被套/浴袍還可以更乾淨，感覺有一絲的煙味或者其他的味道。
房間裏雖然有香薰，隱約有煙味，但也有可能是個人比較敏感。
-入職當天洗完衣服上樓電梯有故障（到樓層但是電梯門打不開）雖然衹出現一次，遇到的工作人員也迅速回應並解決了。
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M228551****
September 1, 2025
房間可以中規中矩，價格適中，服務挺好的，房間層高有點低，餐廳在負一樓，有點潮濕。品種還行吧。能吃飽。離着西湖和銀泰都不遠，騎小車就到了。
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Liudingxiao5588
September 7, 2025
服務還是很滿意的，主動熱情的態度對待。環境也還可以，和女兒住的很舒服。衞生也可以，前台的弟弟妹妹都挺好的，還主動退房的時候送我礦泉水
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_WeChat280660****
August 24, 2025
必須給這家地理位置滿分的酒店打call！出門步行13分鐘直達西湖，傍晚看夕陽染紅湖面美到窒息！拐個彎就是湖濱銀泰in77，網紅奶茶、杭幫菜老字號全在樓下，夜宵還能溜達去吃海底撈，房間意外安靜，智能窗簾開窗就是西湖全景，房間整潔乾淨前台小姐姐超nice，連住兩晚都沒逛夠，下次來杭州絕對二刷！
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M262648****
August 21, 2025
房間很乾凈，酒店工作人員服務都很棒，還免費給我們延遲到2點退房，距離西湖大概步行15分鐘左右，附近吃飯也是非常方便，酒店門口就有停車場，下次來杭州還住這裏。
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Allysserenety
August 3, 2025
I truly enjoyed my stay. The staff were very friendly and helpful. We used the translator app to communicate and it was effective. Definitely would recommend the hotel.
Xiaoyinliang
July 23, 2025
酒店外觀歲不怎樣，但內裏配置很好，裝修風格大氣温馨。我們的房型我很滿意，空間大，打掃得很乾凈。前台服務人員態度非常好，無論何時，有求必應。晚上睡覺很安靜，當天睡眠質量很高。房間空調把兩個温度調一樣就沒有噪音了。最後就是早餐，早餐很豐富，應有盡有，非常對得起這個價格！滿意！下次去杭州還會選擇這家酒店！
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Antonio Kurniawan
April 26, 2025
Hotel is near to tourist area , room was very cozy .
im sure will be back when coming to hangzhou again
Services & Amenities
Most popular amenities
Parking
Free
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Robot Service
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Free
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Parking
Free
Valet Parking
Free
Front desk services
Self-Service Check-In Machine
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Public areas
Elevator
Robot Service
No Smoking in Public Areas
Cleaning services
Guest Laundry
Free
Facilities for children
Children's Slippers
Kids' Toothbrush
Business services
Postal Service
Safety & security
First-Aid Kit
Fire Alarm
Fire Extinguisher
Security Personnel
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in kiosk
To check-in, contact the property by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open
| Height | Fee |
|---|---|
Children under 1.3m in height | Free |
Children over 1.3m in height | CNY 68.00 (approx. 28.48 BYN) per person |
Adult | Buffet:CNY 68.00 (approx. 28.48 BYN) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2019
- Number of Rooms: 187
Phone:+86-571-28273327
Our store is located in the prime location of downtown Hangzhou (No. 142 Jiefang Road, Shangcheng District), surrounded by high-end office buildings for convenient shopping and travel. To the west is the West Lake Scenic Area, one of the top ten scenic spots in China. To the east is the lively and authentic snack street - Hefang Food Street. Nearby, there is also the iconic luxury district of Hangzhou - Hubin Commercial Street. Let you taste historical cuisine while enjoying the scenery and shopping at the same time. Metro Line 1 is directly accessible, within a 1000 meter walk, with convenient transfers and convenient connections in all directions. The room design style is prominent and built according to high-end hotel standards. All are equipped with 65 memory LCD TVs, wireless coverage, fully sensing switches, electric curtains, intelligent robots, and more. Whether you are for business or vacation, this hotel is your top choice.
Frequently Asked Questions
What is the cancellation policy for Crystal Orange Hotel(Hangzhou West Lake)?
The cancellation policy for Crystal Orange Hotel(Hangzhou West Lake) varies depending on the type of room and booking conditions.What is the cancellation policy for Crystal Orange Hotel(Hangzhou West Lake)?
How much does it cost at Crystal Orange Hotel(Hangzhou West Lake)?
Prices at Crystal Orange Hotel(Hangzhou West Lake) change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost at Crystal Orange Hotel(Hangzhou West Lake)?
Does Crystal Orange Hotel(Hangzhou West Lake) have airport transfer services?
No, Crystal Orange Hotel(Hangzhou West Lake) doesn't offer airport transfer services.Does Crystal Orange Hotel(Hangzhou West Lake) have airport transfer services?
What are Crystal Orange Hotel(Hangzhou West Lake) nearby landmarks?
Nearby attractions to Crystal Orange Hotel(Hangzhou West Lake) include Wushan Night Market, only 290m from your search (straight-line distance) away.What are Crystal Orange Hotel(Hangzhou West Lake) nearby landmarks?
Does Crystal Orange Hotel(Hangzhou West Lake) provide a pool?
No, Crystal Orange Hotel(Hangzhou West Lake) doesn't serve a pool.Does Crystal Orange Hotel(Hangzhou West Lake) provide a pool?
Does Crystal Orange Hotel(Hangzhou West Lake) have breakfast?
Yes, Crystal Orange Hotel(Hangzhou West Lake) have the high-rated breakfast including: Western, Chinese. Does Crystal Orange Hotel(Hangzhou West Lake) have breakfast?
What are check-in & check-out time at Crystal Orange Hotel(Hangzhou West Lake)?
Check-in at Crystal Orange Hotel(Hangzhou West Lake) starts from 15:00, and the standard check-out time is by 12:00.What are check-in & check-out time at Crystal Orange Hotel(Hangzhou West Lake)?
Are pets welcome at Crystal Orange Hotel(Hangzhou West Lake)?
No, pets are not welcome at Crystal Orange Hotel(Hangzhou West Lake).Are pets welcome at Crystal Orange Hotel(Hangzhou West Lake)?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.05KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 1.89KM |
| Nearest Metro Station | Ding'an Road |
| Distance to Metro Station | 0.93KM |
| Average Price From | BYN244 |
| Hotel Star Rating | 4 |