Hangzhou Shanye B&B (West Lake Scenic Area Branch) Reviews
Hangzhou Shanye B&B (West Lake Scenic Area Branch)
72 Qianlong Road, yangmeiling, Hangzhou, ChinaView Hotel Details
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1 night
Hangzhou Shanye B&B (West Lake Scenic Area Branch) Guest Reviews
4.7/5
Amazing
261 Reviews
Verified reviewsLocation4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(261)
Positive reviews(254)
Reviews with photos/video(165)
Delicious breakfast(51)
Loved the view(42)
Well designed(32)
Perfect for kids(27)
Tasty coffee(10)
(7)
Nice bathtub(6)
Close to scenic area(6)
Negative reviews(7)
Gary
Sunshine Panorama Room (Bathtub)
Stayed in Apr 2024
Couples
1 Reviews
Outstanding
Posted on Apr 29, 2024
The accommodations were exceptional, the atmosphere was pleasant, and the majority of the attractions were easily accessible. I highly recommend staying here!
The staff demonstrated exceptional kindness and helpfulness throughout our stay, even assisting us with our heavy luggage on our departure day.
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 25, 2024
Very pleasant stay, we are a family of 5. We all had a wonderful time there. The tea fields were peaceful and the hotel itself has top quality. Kids wanna come back already!
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 19, 2024
A homestay with a strong sense of design. You can see the tea garden from the room window. The mountains in spring are full of vitality. It is very healing to get up early to have breakfast and watch the chickens and ducks on the lawn. There is also a very coquettish Shiba Inu. The environment and service are very good. It is worth coming again~
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. It is Shanye's service tenet to treat every guest warmly. We are very honored that our service and environment can be recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life and thank you again~
estelle000
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Friends
5 Reviews
Outstanding
Posted on Apr 18, 2024
It’s spring again when I come to Shanya B&B, and the software and hardware are as good as ever. Longjing is really beautiful in this weather. You can watch tea picking and go hiking in Jiuxi. Friends who like outdoor activities should not miss it!
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. We are honored that our service and environment can be recognized by you. We look forward to meeting you again in the mountains. I wish you a happy life. Thank you again~
Dada 、🖤
Loft Suite - Mountain-View
Stayed in Apr 2024
Friends
22 Reviews
Outstanding
Posted on Apr 20, 2024
The experience was great. It was very quiet on a rainy day. The housekeeper was very good at communicating in every aspect. I hope it will be sunny next time I stay there☀️
A dog who doesn't pay much attention to me🐶🐩
Original TextTranslated by Google
Response from Property: Thank you for your stay and comments. Treating every guest warmly is Shanye's service tenet. We are very honored that our service and environment have been recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life. Thank you again~
Anonymous User
Guestroom - with View (Terrace)
Stayed in Apr 2024
Friends
1 Reviews
Outstanding
Posted on Apr 16, 2024
It is a white house located in a tea garden. It can be seen that a certain amount of thought has been put into the design. The room supplies are also relatively good. The Dyson hair dryer and Marshall speakers are very good. The housekeeper also upgraded our room for free. The service is great. The attitude is very good and the puppy is very cute. I will come back next time if I have a chance ~
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. It is Shanye's service tenet to treat every guest warmly. We are very honored that our service and environment can be recognized by you. Every room in Shanye is equipped with Dyson hair dryers and Marshall speakers. We look forward to your stay there. See you again Shan Ye, wish you a happy life, thank you again ~
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Friends
2 Reviews
Outstanding
Posted on Apr 15, 2024
The environment is clean and tidy, the tea garden scenery is also very good, the dog is small and cute, it is 100% cute, the housekeeper's service attitude is also very good, staying in the mountains in spring for one night will really make people full of energy the next day, I will come again next time~
Original TextTranslated by Google
Response from Property: Thank you for your stay and comments. Treating every guest warmly is Shanye's service tenet. We are very honored that our service and environment have been recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life. Thank you again~
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Couples
7 Reviews
Outstanding
Posted on Apr 14, 2024
環境不錯，適合談情説愛
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Kelly920
Guestroom Double Occupancy (Double bed) (Terrace, bathtub)
Stayed in Apr 2024
Solo travellers
12 Reviews
Outstanding
Posted on Apr 13, 2024
It’s a very peaceful getaway. The 2 male staff are so nice and detailed! (The sole of my shoes came off and I asked them for superglue which they didnt have, but they bought it for me the next day and I was so surprised!) As a fellow hotelier, I feel the standard of service at this hotel is exceptional. I felt so well taken care of. Thank you and I had great memories at the hotel.
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Friends
3 Reviews
Outstanding
Posted on Apr 11, 2024
四月初的楊梅嶺實在是太美了，整個村落飄着一股淡淡的龍井茶香，民宿位置緊挨着茶山，推開陽台門就能看到綠意盎然的茶山和碧藍的泳池，早上起來整個一個心曠神怡，早餐飲料選的龍井茶也很好喝，管家説是今年的明前龍井，點贊～整體服務很好，距離感把握得很好，既熱情又不會讓人不舒服，下次來杭州還會再來
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VialaZ
Guestroom - with View (Bathtub)
Stayed in Apr 2024
Solo travellers
19 Reviews
Outstanding
Posted on Apr 11, 2024
I have collected this B&B for a long time and I came to experience it during my vacation. The B&B is surrounded by beautiful scenery and fresh air. The owner was very considerate and upgraded the room. Looking out the window, you can see the tea pickers carefully picking tea leaves. The bed is very comfortable. The bathtub 🛁 bubble bath is also very comfortable. There are also cute 🐔🦆🐶 in the B&B. The breakfast variety is also very rich. Great👍🏻
Original TextTranslated by Google
6/10
Response from Property: Thank you for your stay and review. It is Shanye's service tenet to treat every guest warmly. We are very honored that our service and environment can be recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life and thank you again~
Guest User
Guestroom (Double bed) (Bathtub)
Stayed in Apr 2024
Couples
3 Reviews
Outstanding
Posted on Apr 7, 2024
Great accommodation to travel with your pet, very excellent management and service.
XiaoxuegaoCissy
Guestroom (Double bed) (Bathtub)
Stayed in Mar 2024
Other
8 Reviews
Outstanding
Posted on Mar 31, 2024
The store is really super awesome! Nothing to say about the location! ! ! It’s famous for taking photos, and right outside the hotel is the Tea Mountain! Vacation experience! The coffee in the store is delicious and of very professional quality. The breakfast and lunch are delicious. It is the best B&B to relax without going out for a day!
Original TextTranslated by Google
6/8
Response from Property: Thank you for your stay and review. It is Shanye's service tenet to treat every guest warmly. We are very honored that our service and coffee can be recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life and thank you again~
Guest User
Guestroom - Double Occupancy (Double bed) (Terrace, bathtub)
Stayed in Mar 2024
Family
2 Reviews
Amazing
Posted on Mar 26, 2024
The hotel has a good view. You can see the tea mountain and a large green area, which is beautiful. The breakfast in the hotel is also good, and there is a delicious latte. It's just that the facilities in the room can be better and better. I would like to make a small comment. The water temperature in the bathroom is not well controlled. It is very hot for a while, and then turns very cold when it is rotated a little. Can we also provide some tea? Like tea bags or something?
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. We are very happy that our breakfast and coffee have been recognized by you. We have solved the problem of water temperature in the shower room that you reported. Thank you very much for your suggestions. I wish you a happy life. Thank you again~
Wanbanjietankumuyisi，wopianyaoniyichaofengchun
Guestroom (Double bed) (Bathtub)
Stayed in Mar 2024
Solo travellers
4 Reviews
Outstanding
Posted on Mar 24, 2024
Hygiene: very clean and comfortable
Facilities: The B&B is very beautiful overall, and the interior decoration is also beautiful. There is a cafe, a bar and Xiaoye (a super cute and well-behaved little dog)
Environment: Very good. The air in the mountains is very good. When the driver sent me up, he always said that the air in the mountains is really good.
Service: Very considerate. I left my luggage at the front desk early in the morning. The housekeeper was very enthusiastic and made every step of my stay very comfortable.
The butler sings very nicely hahahaha and also plays the guitar! It’s so comfortable to listen to music while playing with Xiaoya. I’ll come back next time when I have time.
Original TextTranslated by Google
Response from Property: Thank you for your stay and review. It is Shanye's service tenet to treat every guest warmly. We are very honored that our service can be recognized by you. We look forward to meeting you again in Shanye. I wish you a happy life and thank you again~
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