Lakeside Hotel Hefei

I highly recommend the Emerald Lake Hotel in Hefei! Our stay during our wedding anniversary was truly unforgettable, thanks to the incredible service provided by the manager, Sun Xue Fei, and the entire hotel team. From the very beginning, Sun Xue Fei went above and beyond to ensure we had a comfortable and special experience. They even added me on WeChat to help with communication, offering translation services to make everything seamless. The room was beautifully decorated to celebrate our 3rd anniversary, with thoughtful touches that made us feel incredibly special. We were especially grateful for their quick response to our last-minute request for a cot for our 2-year-old son. Originally, we hadn’t planned for him to join us, but since we couldn’t find a nanny, the hotel accommodated us wonderfully with the cot, making the stay even more comfortable. We are so thankful for their personalized service and for making our anniversary so memorable. Emerald Lake Hotel truly exemplifies hospitality at its finest. Thank you, Sun Xue Fei, and the entire team, for making this occasion unforgettable!

I can't describe my feelings when I'm there everything is perfectly clean. The service attitude is also good even though it is 12 at the midnight they still help to answer your questions since I'm a foreigner it makes me hard to talk with the local language but they communicate to me in a way to make me understand. 💕✨

The dinner was great. The kids' room was spacious The view was great

amazing, I was so sad to leave, its really all what you expect of a good hotel, clean comfortable. Wonderful experience

in fact the location is pretty good，and staff were friendly，I check in late and asked them for late check out that they naturally accept。about the food I did not tried it because am muslim and they said that the food they provide is not “halal food ”。I think its also good to hear from customers those can eat muslims food。