Orange Crystal Heyuan Bandung City Hotel

Dandan at the front desk has very good service, always answers all questions, smiles and takes the initiative to help guests. The lobby is bright and clean, the air-conditioning is cool, and the front desk staff is professional. After sitting down for a while, he brought me a cup of tea and took the initiative to greet guests. The room is clean and the air conditioning is very cool. Although the breakfast options are not many, they taste good. The only drawback is that the coffee is not delicious.

The smiling service of the young man and the young lady at the front desk made me feel very comfortable. The young man surnamed Li took me to see the room. After a look in the lobby, the young lady at the front desk gave me a cup of hot tea. The elder sister was also very friendly during breakfast. Room quality: The sofa is very textured, especially the floor towels in the bathroom. Many of the hotels I have stayed in have the most heartwarming texture. The room is really quiet, and the hygiene is also very detailed. I also visited the double bed when I checked out. The staff was cleaning, and their cups were all sterilized, which is rare. I can't do it at home. I also like 2 latex pillowcases and 2 Ruan pillow cores. The speakers under the TV play my own songs to relax. The mineral water used is also very generous, a total of 4. The aromatherapy on the bedside table makes people sleep very well. Disadvantages and dissatisfaction points I really can't find it at present. The price of 300 plus is worth experiencing, and I will continue to experience repurchase

Very satisfied with everything. I only dared to use the bath towel after smelling the disinfectant. There is also a laundry and drying room. Very convenient.

Very satisfied with the hotel accommodation experience. The front desk staff provided good service and upgraded the room. The hotel room is very clean. The takeaway is delivered upstairs by a robot. The breakfast environment is high-end and the food is delicious! Will definitely stay here again!

The room was very clean, and the waiter was very nice. He was able to tell me which floor I was staying on and upgraded my room. The breakfast buffet was very rich. My wife and I were very comfortable and satisfied with our stay.

Xiao Tang and Xiao Li provide excellent service. Thank you [Rose][Rose] Xiao Tang and Xiao Li provide excellent service. Thank you [Rose][Rose]

Full marks for details. Comfortable pillows. Clean. Smart toilet. You can also make hand-brewed coffee. The small refrigerator provides free sugar-free cola and soda water. A very satisfactory hotel 👍

The hotel's facilities are very complete and the layout is very good. It feels very new and I am very satisfied with my stay. The service staff were all warm and polite, and they tried their best to meet my needs. Because I stayed one night and had to go out to do something early the next morning. I told Xiao Li at the front desk in advance that I needed a glass of iced Americano, and they arranged it for me~~ Thank you very much Xiao Li for your service. The next day I needed to change clothes, but I was delayed by something, so I asked the young lady and a young man at the front desk if they could put my washed and dried clothes back in the room. The young lady was very warm and guided me what I needed. How to leave your contact information, and whether I can enter the room to help you put away your clothes. I really like this kind of service~ Tea was prepared for me when I checked out, which surprised me and made me very happy! I would like to thank the staff at Orange Crystal Hotel for their love, responsibility and dedicated service. It makes me even happier to return to my hometown this time~ It's not easy for the staff, and I believe they will always encounter tricky and arrogant customers here, but I hope they can adjust themselves well and provide better services to everyone in the future. I wish the brothers and sisters of Orange Crystal Hotel can work happily and be happy every day~~ I hope your service will always remain true to your original intention, be enthusiastic and considerate.

The hotel has a very good sanitation environment, the staff are very dedicated and polite, and the service attitude is completely trustworthy! The hotel front desk is particularly good, and is very gentle when communicating with check-in or some daily necessities. The breakfast is also delicious