Hotels in Heyuan

"The hotel lobby is very grand. When I arrived at the hotel, Manager Li and Xiaozhi were very enthusiastic and provided excellent service. The hotel is European in style, with well-maintained facilities. I am very satisfied with the overall feeling. The guest rooms are clean and tidy, and the park environment is beautiful, suitable for taking photos and checking in. Thank you Manager Li and Xiaozhi for their patient explanations. I will stay here again next time I have the opportunity. It is a recommended tourist resort."

"Great hotel, quite and cosy rooms, very comfortable and spacious, welcome fruit dish and drink water bottles avery pleasing. Room service does a good job and the staff is very helpful and quick for response. Looking forward to come back soon."

"environment: The hotel is located in Heyuan City, not far from the museum, about 2 kilometers away. It is very convenient to share electric cars or take a taxi. The hotel environment is very good, spacious and comfortable, equipped with tea, laundry, and buffet breakfast. The overall stay is comfortable facility: The hotel upgraded us to a suite. The room is larger and has a leisure area. It is very comfortable. Rest and leisure do not interfere with each other. It is great. It is suitable for families with children. It also has two bathrooms, making it more convenient for families to stay. breakfast: I used Ctrip points to redeem the double breakfast benefit. I didn’t expect that children over 1.2 meters would have to buy breakfast. It cost 18 yuan. The experience was not very good. Most hotels offer free breakfast for children under 1.4 meters or under 17 years old. This is the first time I encountered 1.2. The hotel restaurant charges for every meter. The breakfast is quite rich, with both Chinese and Western dishes. It tastes good. The freshly ground coffee is great and the matcha mousse is delicious."

"The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment."

"We checked in on May 3rd. The air conditioner in the room did not work at night. The temperature remained at 25 degrees Celsius all night, making it impossible to fall asleep. It was not until 6 o'clock in the morning that the air conditioner was restored after the workers repaired the room. It was a pity that it seriously affected the health of my family and our trip the next day. However, Ctrip's follow-up handling made us feel relieved, which is commendable."

"We had a great time at this resort. Due to non-traveling season, no that many people visited, such that we had all the park, spa and many facilities to ourselves. Our personal assistant Naomi was excellent. She responded to my Wechat message almost instantly and solved all the small questions we had. Highly recommend this place if you have kids of 1 to 12 years old!"

"The hotel is in Southeast Asian style, but it is decorated with many cute plant painting elements and Foshan ceramic figurines. There is a large lawn suitable for dogs to walk, and there are hot and cold swimming pools for playing in the water. The two-story hotel embraces the atrium swimming pool, which is warmer and more comfortable than a large hotel but not cramped. The room is not luxurious but the lamps are very special. It is really comfortable to soak in the independent hot spring pool after pulling the gauze curtain. I like the aesthetics and layout. The store manager is very warm and thoughtful, and pays attention to the guest experience. I hope to improve the bathroom, which has a slightly offensive smell, and it would be better if the back door out of the swimming pool could be raised."

"The front desk lady was warm and sweet. She upgraded my room for free and gave me a freshly baked snack of the day. It was also super delicious. The breakfast was also very rich. The mattress was changed to a hard one very quickly. There was also fruit at check-in."

"I am very happy to have the opportunity to come to Heyuan. I chose the hotel carefully. After some comparisons, I booked Lavande Hotel High-speed Railway Station Country Garden Branch. Because I was taking the high-speed rail, they provide free pick-up and drop-off services. This is my first time here. to Heyuan, so I highly approve of this service. My first favorable impression came from the staff who picked me up from the hotel. Before I left the station, they contacted me to tell me the route to the station. I felt that the hotel's service was really good. It took less than 10 minutes to drive to the hotel smoothly. It is located on the East Ring Road and has convenient transportation. My second favorite thing is that the lobby is very stylish and stylish. The waiters at the front desk were very polite and enthusiastic. Check-in was quick and I was given a meal. Not to mention tea, this tea is unambiguous at all and tastes delicious. The waiter guided me to the room. The room is so big and clean as new. The whole room has a purple tone. I like it so much! The front desk upgraded the room to a room with floor-to-ceiling windows. The scenery outside the window is beautiful. After comparing the price I booked, it was a great value. We went to Wanlu Lake, the tallest fountain in Asia, and the Dinosaur Museum on the recommendation of the hotel. They were great. Whenever I have the chance to come back to Heyuan, I will definitely stay here again."

"The hotel is elegantly styled after the Banyan Tree. The service is excellent; this level of overall service is exceptional for a suburban area like Heyuan. After booking, I received a call from the hotel manager. On the way to the hotel, we arranged everything from extra beds, dinner reservations, menus, and town activities. Upon check-in, the lobby staff, four or five of whom provided us with various introductions and services, were very friendly and attentive. The lady taking photos was patient and always had a sweet smile. The hotel manager responded promptly to any WeChat messages and offered suggestions, a far cry from the often insignificant butlers at many hotels. Special praise goes to Xiaogang and Xiaoxu. The room was also new and spacious, with both an indoor and outdoor hot spring bathtub. Downstairs was the hot spring pool, open 24 hours a day, with the perfect temperature and extremely convenient. The breakfast was incredibly rich, delicious, and not overly fancy. For both a stay and a vacation, this hotel is well worth the price, although it's a bit far from Chunmuyuan Town, which is quite average."