Mitsui Garden Hotel Hiroshima

Mitsui Garden Hotel Hiroshima Reviews

Mitsui Garden Hotel Hiroshima

9-12 Nakamachi, Naka Ward, Hiroshima City, Hiroshima Prefecture, 730-0037, JapanView Hotel Details
Mitsui Garden Hotel Hiroshima
Mitsui Garden Hotel HiroshimaMitsui Garden Hotel HiroshimaMitsui Garden Hotel Hiroshima
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Guest Reviews of Mitsui Garden Hotel Hiroshima

9.2/10
Great
238 review
Verified reviews
Location9.2
Amenities8.8
Service9.3
Cleanliness9.3
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All reviews(238)
Positive reviews(234)
Reviews with photos/video(68)
Delicious breakfast(34)
Loved the view(30)
Located in the city centre(13)
Great value for money(12)
Easy to get around(11)
Perfect for business trips(8)
Convenient for shopping(8)
Many amenities(7)
Negative reviews(4)
Tyrel James
Standard Double Room-Non-Smoking
Stayed in Apr 2025
Solo travellers
4 review
10.0/10
Outstanding
Posted on May 27, 2025
Great location for the Memorial Museum 10-15 min walk. Nice green parkway out front. There’s some bars, shops and restaurants as well as maid cafes if that’s your jam in the area behind, great retro games bar with a nice vibe. Breakfast was great with an awesome view of the city in the morning.
Response from Property: Thank you very much for staying at the Mitsui Garden Hotel Hiroshima.We would also like to take this opportunity to thank you for taking the time to give us an evaluation of your stay with us.We will continue to make every effort to create a comfortable hotel for our guests.We look forward to welcoming you back to Hiroshima again at our hotel.Front Office Manager
Guilherme
Standard Room Smoking
Stayed in Mar 2025
Solo travellers
8 review
10.0/10
Outstanding
Posted on Apr 24, 2025
It was among the best hotel i stayed through out japan. Great location, excelent food and the staff that deserves my conpliments (from the cleaning lady to the recepcionist, everyone extremely polite). The best thing was the breakfast. Not because of the food (although it was great), but mainly die to the breathtaking paisage of the City you could apreciate while eating. Another great thing was the location, despite being a few minutes away from the street cars station, being able to walk to the main touristic points was extremely convenient.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing such heartfelt and detailed feedback.We are truly honored to hear that your stay with us was one of the best experiences you had throughout Japan.Your compliments regarding our location, breakfast, and especially our staff — from the cleaning team to the receptionists — mean a great deal to us.It brings us immense joy to know that you appreciated the breathtaking view of Hiroshima City while enjoying your breakfast, and that our proximity to major tourist spots made your visit even more convenient.We sincerely look forward to welcoming you back for another memorable stay whenever your travels bring you to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Svetlana
Standard Double Room-Non-Smoking
Stayed in Mar 2025
Couples
12 review
9.5/10
Amazing
Posted on Apr 23, 2025
Clean and comfortable room with nice view to the city. Location is close to to the Memorial Park. But metro stations are quite far from this location
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for taking the time to share your feedback.We are delighted to hear that you enjoyed the cleanliness, comfort, and city view from your room, as well as our proximity to the Peace Memorial Park.We sincerely appreciate your comments regarding access to streetcar stations, and we will take them into consideration for future improvements.We hope to have the opportunity to welcome you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
smallfry
Standard , 1 Bed Single
Stayed in Mar 2025
Travel with friends
6 review
10.0/10
Outstanding
Posted on Apr 15, 2025
Centrally located hotel. With parking lot for 1500 yen per night
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing your feedback.We are delighted to hear that you appreciated our central location.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard , 1 Bed Single
Stayed in Mar 2025
Solo travellers
18 review
10.0/10
Outstanding
Posted on Apr 17, 2025
Location and there view is wonderful
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your kind feedback.We are delighted to hear that you enjoyed our location and the wonderful view.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
羅銀投資
Standard Double Room-Non-Smoking
Stayed in Nov 2024
Solo travellers
18 review
7.5/10
Posted on Jan 4, 2025
If you don’t mind the hotel is old, still worth to stay, as the price is not that high, plus the location is convenient.
Response from Property: Thank you for your feedback! We appreciate you highlighting the great value and convenience of our location. We're glad to hear it still met your needs. We hope to welcome you again soon!
Jaredng
Standard Room Smoking
Stayed in Feb 2025
Solo travellers
10 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Central location! Top top top!
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your wonderful comment!We are delighted that you enjoyed our central location.We look forward to welcoming you back on your next visit to Hiroshima.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Guest User
Moderate Twin Room Non Smoking
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 13, 2025
Nice hotel located near center of Hiroshima. It felt a bit old, but for its price it was really nice.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing your feedback.We’re glad to hear you enjoyed our convenient location and found good value in your stay.We also appreciate your honest comment regarding the age of the property, and we will continue working to ensure our facilities remain clean, comfortable, and welcoming.We hope to welcome you again in the future.Warm regards,Hotel ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard , 1 Bed Queen
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 11, 2025
It was good price, good location and very friendly, helpfull staff, attentive to needs and quick. Some spoke good English which was appreciated given our limited Japanese speaking skills. Carpets, bathroom and furniture in the room dated and the room was a bit cold at night but, all in all a good experience. 25th floor view very nice and complimentary tea and water also appreciated.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your kind feedback.We’re glad you enjoyed our location, value, friendly staff, and the 25th floor view. Your appreciation of our English-speaking team members is also truly encouraging.We apologize for the room temperature and the dated furnishings. Your comments are important to us and will help guide improvements.We hope to welcome you again and provide an even more comfortable stay next time.Warm regards,Hotel ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard , 1 Bed Double
Stayed in Mar 2025
Couples
7 review
10.0/10
Outstanding
Posted on May 2, 2025
Nice, clean rooms. Amazing lounge on the top floor with city view and free beverages. Highly recommend their breakfast
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for taking the time to share your kind feedback.We are delighted to hear that you enjoyed the cleanliness of our rooms, the city view from our top-floor lounge, and the complimentary beverages we offer.Your recommendation of our breakfast also means a great deal to us, as we take pride in offering a variety of local flavors and seasonal dishes.We truly appreciate your warm comments and look forward to welcoming you again on your next visit to Hiroshima.Sincerely,ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard Double Room-Non-Smoking
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Perfect location. Great breakfast with a view over the city. Some people would pay for that view alone!
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for your wonderful feedback.We’re delighted to hear that you enjoyed our central location and especially our breakfast with the panoramic view from the top floor.It’s an honor to know that the view alone left such a strong impression—we’re truly grateful for your kind words.We look forward to welcoming you back on your next visit to Hiroshima.Warm regards,Hotel ManagerMitsui Garden Hotel Hiroshima
H. Selim
Moderate Twin Room Non Smoking
Stayed in Feb 2025
Family
11 review
9.5/10
Amazing
Posted on Mar 24, 2025
Very good staff...they have fulfilled the request I had which was related to my kids needs. nice location adequate amenities.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for sharing your kind feedback.We are delighted to hear that our staff were able to meet your requests regarding your children's needs, and that you enjoyed our convenient location and amenities.Your warm comments are truly encouraging for all of us as we continue striving to provide a comfortable and thoughtful stay for every guest.We look forward to welcoming you and your family back on your next visit to Hiroshima.Sincerely,ManagerMitsui Garden Hotel Hiroshima
Guest User
Standard Double Room-Non-Smoking
Stayed in Feb 2025
Family
5 review
9.0/10
Great
Posted on Mar 24, 2025
Convenient location, friendly staff, amazing view from the 25th floor where the breakfast place is, clean. the room is very small, very cramped, the bathroom is very small, very small, uncomfortable washlet, next time I will find a hotel with a bigger room.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Hiroshima and for taking the time to share your detailed feedback.We are delighted to hear that you enjoyed our convenient location, the beautiful view from the 25th floor, the cleanliness of our facilities, and the service provided by our staff.At the same time, we sincerely regret that the size of the room and bathroom did not meet your expectations, and we apologize for any discomfort this may have caused during your stay.We truly appreciate your comments, as they help us to better understand the needs and preferences of our guests.We hope to have the opportunity to welcome you again in the future and to provide a more satisfying experience.Sincerely,General ManagerMitsui Garden Hotel Hiroshima
Anonymous User
Moderate Twin Room Non Smoking
Stayed in Sep 2024
Couples
21 review
10.0/10
Outstanding
Posted on Oct 8, 2024
Great breakfast and service. Rooms were spacious and clean. Would recommend.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you enjoyed our breakfast, the spacious and clean rooms, and the service we provided. Your recommendation means a lot to us, and we are grateful for your feedback. We hope to welcome you back soon for another great stay!Manager, Mitsui Garden Hotel Hiroshima
Edmund
Moderate Twin Room With Extra Bed-Non-Smoking
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Feb 15, 2025
One of those tiny room hotels that are there in Japan with smaller price to match. Comfortable and close to food and sights at Hiroshima.
Response from Property: Thank you for staying at Mitsui Garden Hotel Hiroshima.We sincerely apologize for any inconvenience caused regarding our facilities.We will take your feedback into consideration and strive to improve it in the future.