Fusion Suites Saigon Reviews
Fusion Suites Saigon
3-5 Đ. Sương Nguyệt Anh, Street, Ho Chi Minh City, VietnamView Hotel Details
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Fusion Suites Saigon Guest Reviews
4.5/5
Great
132 review
Verified reviewsLocation4.4
Amenities4.3
Service4.5
Cleanliness4.6
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All Reviews(132)
Positive reviews(128)
Reviews with photos/video(53)
Delicious breakfast(18)
Well designed(13)
Great location(9)
Large rooms(8)
Average sound insulation(8)
Well decorated(5)
Loved the view(5)
Nice bathtub(3)
Negative reviews(4)
Guest User
Double Suite
Stayed in Apr 2024
Couples
2 review
Amazing
Posted on Apr 22, 2024
Stayed in couple suite for 3 nights. Everything was perfect during our stay. We enjoyed the street view lying from the bed. Probably down side is no pool and the gym at basement 2 smells weird.
6/7
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your value feedback. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Fusion Suites Saigon Team
B.Y
Family Suite
Stayed in Mar 2024
Family
7 review
Outstanding
Posted on Mar 16, 2024
Family suite is big and comfortable. The toilet is huge and a small kitchen area available. Got microwave in the room too. The breakfast is decent. Location also near eateries and cafes around the hotel too.
Response from Property: Dear B.Y, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you have been satisfied with our room and breakfast. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.We look forward to welcoming you back very soon when your travels bring you to this lively city.Warm regards, Tran Bui (Ms.)Fusionista
Shenlong42
Double Suite
Stayed in Jan 2024
Couples
15 review
Outstanding
Posted on Jan 18, 2024
Hotel is within walking distance to a 711 and circle k
Very convenient located and breakfast buffet has a nice small selection of food
Staff are kind and helpful
Response from Property: Dear Shen Long,Thank you for the great review of our hotel.Your feedback means a lot to our team and we take it as a motivation for us to strive and elevate our guest experience even further going forward.We hope to have the opportunity of seeing you again in the nearest future.Sincerely,Quyen Ngo (Ms.)Front Office Shift Leader
Youxuan
Double Suite
Stayed in Jan 2024
Couples
5 review
Posted on Jan 4, 2024
The hotel was clean and the interior of the room made us relaxed and calm. We really enjoyed the room and the view from our room was amazing.
And for the hotel service, I think the receptionist was okay, but the bell boy was very hospitable and proactive. The check in was speedy, but the staff offer limited information to us, so we had to Google everything.
We had a breakfast at the ground floor, but the waitresses’ English wasn’t good enough, so the communication wasn’t really smooth.
Last, it was our anniversary trip, so I wrote to the hotel in advance. The hotel replied us timely and saying they were going to arrange some special amenities, but it turned out nothing happened. So It is quite disappointed, and I hope this kind of miscommunication will not happen to other guests.
Response from Property: Dear Youxuan, Thank you for taking the time to share your feedback with us. Regarding your anniversary celebration, we genuinely regret that the special amenities we promised were not delivered as expected. We will investigate this matter thoroughly to prevent similar incidents in the future and appreciate your understanding.Your suggestion about providing more information upon check-in is well-noted, and we will work on improving our communication to enhance the overall guest experience. We appreciate your detailed comments regarding the receptionist, bell boy, and breakfast service and are delighted to hear that you found our hotel clean and the room interior relaxing and calming. Please be assured that we take your feedback seriously, and we will use it as an opportunity for continuous improvement. We value your patronage and would love the opportunity to welcome you back in the future to provide you with an even better experience.Warm regards, Tran Bui (Ms.)Fusionista
Mint21
Family Suite
Stayed in Mar 2024
Family
3 review
Great
Posted on Mar 16, 2024
Room was spacious and comforable.
Response from Property: Dear Mint21, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you have been satisfied with our room. Your feedback means a lot to our team and we take it as a motivation for us to strive and elevate our guest experience even further going forward.We hope to have the opportunity to see you again in the near future.Warm regards, Tran Bui (Ms.)Fusionista
Guest User
Double Suite
Stayed in Apr 2024
Couples
9 review
Outstanding
Posted on May 2, 2024
Absolutely fantastic hotel, very kind and attentive staff (remembered 3 days in a row gf had a cough and came with ginger tea). Very good breakfast included with variety of options and daily noodles. Very comfortable rooms
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback!We hope to welcome you back to our hotel very soon.Sincerely,Fusion Suites Saigon Team
Anonymous User
Corner Double Suite
Stayed in Oct 2023
Business travellers
15 review
Great
Posted on Oct 26, 2023
service staff was great and provide quite nice breakfast. overall had a good experience
Response from Property: Dear our beloved guest, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you have been satisfied with the staff service and our breakfast. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.Thank you again and we'd love to host you once more in the future.Warm Regards, Tran Bui (Ms.)Fusionista
Henris
Double Suite
Stayed in Mar 2024
Couples
8 review
Great
Posted on Apr 7, 2024
Very nice hotel. Convenient location in District 1. Rooms are nicely designed and clean. Service good, but not outstanding. Gym seems like an afterthought. In the basement and smells mouldy.
Response from Property: Dear Henris, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We do apologise that our gym did not meet your expectation. We taken note and relevant to department to improve in the future. We are pleased to know that you have been satisfied with our room. Your feedback means a lot to our team and we take it as a motivation for us to strive and elevate our guest experience even further going forward.We hope to have the opportunity of seeing you again in the nearest future.Warm regards, Tran Bui (Ms.)Fusionista
Guest User
Double Suite
Stayed in Sep 2023
Couples
6 review
Very Good
Posted on Sep 18, 2023
Enjoyed my stay at Fusion Suites! The hotel was relatively new and clean and the scandi-styled decor was right up my alley. The room and bathroom was clean and spacious too! Breakfast was decent and there were ample seating space. Also appreciate the sweet gesture from the hotel of surprising us with a cake in the room as it was my husband’s birthday. The location of the hotel was in a quiet street within short walking distance to a few convenience stores too!
Response from Property: Dear beloved guest, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Fusion Suites. It's great to know that you liked the new and clean ambiance of the hotel and that the Scandinavian-style decor resonated with your taste. We're delighted that you found the breakfast enjoyable and the seating area spacious. Your appreciation means a lot to us as we always aim to provide a satisfying dining experience.We're also glad to hear that the surprise birthday cake for your husband added a special touch to your stay. Making our guests feel celebrated and valued is something we love to do.Thank you for choosing Fusion Suites, and we look forward to welcoming you back for more memorable experiences in the future.Warm Regards, Tran Bui (Ms.)Fusionista
Ms Ling
Double Suite
Stayed in Feb 2024
Couples
7 review
Outstanding
Posted on Feb 18, 2024
Really enjoyed our stay at Fusion Suites. 5 star service. Super central location - walking distance to a lot of places. On a beautiful tree lined street with lots of great food and cafes around. We had some buzzing noises in our room when we tried to go to sleep on first night and staff was amazing at assisting - getting us another room to stay at and the flexibility to switch the next morning as we wished without having to worry about packing up as it was late at night. Good enough breakfast. Would stay again!
Response from Property: Dear Ling, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you have been satisfied staff service. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.Ling, thank you again and we'd love to host you once more in the future. Warm regards, Tran Bui (Ms.)Fusionista
w.jenn
Corner Double Suite
Stayed in Aug 2023
Couples
33 review
Outstanding
Posted on Oct 25, 2023
second time staying here, love the vibes of this boutique hotel, lots of amazing food around too in walking distance. grab is near to everywhere!
Response from Property: Dear W.Jenn, It's great to hear that you're enjoying your second stay at our boutique hotel and that you love the vibes! Your compliments are highly appreciated as a huge motivation for our team to continue doing our best. Thank you for choosing our hotel once again! And we'd love to host you once more in the future.Warm Regards, Tran Bui (Ms.)Fusionista
Joanne
Double Suite
Stayed in May 2024
Business travellers
3 review
Very Good
Posted on May 5, 2024
Quite clean, but some noisy during morning time, because near the school
Response from Property: Dear Ms. Joanne,Thank you for taking the time to share your feedback!We are sorry to hear that there was noise from the school. We hope to welcome you back to our hotel very soon so we have a chance to send you the better service.Sincerely,Fusion Suites Saigon Team
left an
Corner Double Suite
Stayed in Aug 2023
Friends
1 review
Great
Posted on Nov 1, 2023
good place, enjoyed our stay here! highly recommended to everyone :)
Response from Property: Dear our beloved guest, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are delighted to hear that you had a comfortable experience during your stay with us. Your feedback means a lot to our team and we take it as a motivation for us to strive and elevate our guest experience even further going forward.Thank you and we are always ready to host you at Fusion Suites Sai Gon.Warm regards, Tran Bui (Ms.)Fusionista
Anonymous User
Double Suite
Stayed in Jun 2023
Couples
2 review
Great
Posted on Jul 4, 2023
This was my second stay at Fusion Suites - the hotel is very clean, well-maintained, and service by the hotel staff is impeccable. These factors are extremely important to us. Location is fairly convenient too. Breakfast buffet was decent. Loved the Vietnamese coffee served at breakfast too. Thank you for the memorable stay as always!
Response from Property: Dear Guest,Thank you so much for taking the time to share your feedback about your second stay at Fusion Suites. We are thrilled to hear that you had an enjoyable and memorable experience with us once again.Moreover, we are glad you enjoyed our breakfast buffet and the Vietnamese coffee. We believe that starting the day with a satisfying meal is essential, and we are delighted that you found our breakfast decent and appreciated the unique flavors of Vietnamese coffee.Thank you for your continued support and for choosing Fusion Suites for your accommodations. We look forward to welcoming you back for another fantastic stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Warm Regards,Duy Do (Mr.) Fusionista
Reuben
Corner Double Suite
Stayed in Dec 2023
Family
51 review
Outstanding
Posted on Feb 1, 2024
One of the best horels i've ever come across. So gorgeous. The interior was so beautiful and i was truely amazed by the designer. Bathtub was so unique. One of a kind experience. Will come again surely.
Response from Property: Dear Reuben, Thank you for your time providing feedback on your recent stay at Fusion Suites Sai Gon.We are pleased to know that you had a wonderful stay at our hotel. Your compliments are highly appreciated as a huge motivation for our team to continue doing our best.Reuben, thank you again and we'd love to host you once more in the future.Warm regards, Tran Bui (Ms.)Fusionista
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