DoubleTree Resort Hollywood Beach Reviews

My stay at the DoubleTree Hilton in Hollywood, Florida was nothing short of a disappointment. Hidden fees emerged during check-out, leaving a bitter taste in an already frustrating experience. The front desk staff, seemingly adept at confusion, provided conflicting information about pricing, leading to a bewildering and frustrating interaction. The hygiene standards in the room were shockingly subpar. The towels emitted an unpleasant odor, and the curtains bore noticeable stains, raising questions about the overall cleanliness of the establishment. Adding to the discomfort, the shower heads were visibly dirty and rusted. To compound matters, the hotel failed to disclose a mandatory valet service, an unexpected expense that left a sour impression on the overall cost of the stay. This lack of transparency in pricing only added to the frustration. Furthermore, my request for a room with a lake view, clearly depicted in the reservation image, was denied. Their refusal, coupled with what felt like intentional annoyance, created a sense of unwelcomeness and left a lasting negative impression. My experience at the hotel was marred by hidden fees, confusing and inconsistent information from the staff, undisclosed mandatory valet charges, and an unresonable denial of a requested room type. It's disheartening to encounter such issues at a property associated with Hilton. This was my first stay at a Double Tree and will definitely be my last.