Flat i / 3F, Hoi To Court, 275 Gloucester Road, Hong Kong, ChinaView Hotel Details
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Guest Reviews of Timehouse (Hong Kong Hostel Group)
8.8/10
Very Good
356 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.4
Service8.9
Cleanliness8.8
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All reviews(356)
Positive reviews(334)
Reviews with photos/video(84)
Easy to get around(57)
Close to metro(28)
Too noisy(19)
Convenient for shopping(16)
Friendly front desk staff(15)
Clean bathrooms(13)
Perfect for business trips(12)
Nice sea view(5)
Negative reviews(22)
mchilliard
Standard Single Room
Stayed in Mar 2025
Solo travellers
4 review
7.0/10
Posted on May 17, 2025
Stayed in a (tiny) private room. Location is fairly central in Wan Chai, and close to transportation and many shops and restaurants. Victoria Harbor and Victoria Park are both fairly close as well and great for walking and running; Victoria Park has a lot of other exercise equipment as well. Room didn’t have much space, particularly if you want to keep your suitcase open somewhere. Bed was extremely hard and uncomfortable. While prices tend to be high for not a lot of space in HK, and a lot of beds in China tend to be hard, I did later find some places with a little more space — and much more comfortable beds — for a similar price. AC was directly over the bed, so it was sometimes hard to get a comfortable temp in the room. Shower wasn’t divided and no curtain or squeegee, so water splashed everywhere when showering and there wasn’t a good way to prevent it or clean it up. Service seemed limited to emptying the garbage, though the lady working the desk was nice.
Response from Property: Dear guest, thank you for your feedback. We are very sorry for your dissatisfaction. This is not the way we want to operate. Please contact our customer service and we will arrange and work with you to find a solution. "Let guests enjoy a comfortable stay experience" is our purpose. If you encounter any problems during your stay, please feel free to contact our customer service/or lobby manager. Looking forward to serving you again! Reservations Department , Timehouse Hong Kong Hostel Group
์Nutcha
Bed In 6-Bed Female Dormitory Room
Stayed in Feb 2025
Solo travellers
1 review
7.0/10
Posted on Mar 31, 2025
I booked for 4 bunk beds (like the capsule), at first, the receptionist lady brought me to a room with just 3 beds inside, no curtains or splitter to seperate each other. I asked her, why the room looks so different. she said she would change the room for me in the next day, and asked me to stay in that room for 1 night. I was ok with her deal, the next day, she changed the room for me to the bunk bed.
Bunk bed was not bad (but also not that good) my bed position was not that good). I don't think the cold air can get to my bed position that much. Some night, I sweat a lot!! .
About the cleanliness it is good.
About the receptionist lady, she was so nice, I can see her efforts which trying so hard helping me.
About the location, also good, in Causeway bay near mtr and bus stop.
The price is cheap if you thinking about hong kong (small, limited land).
Response from Property: 尊敬的客人,感謝閣下的反饋。我們對您的不滿感到很抱歉,這不是我們想要經營的方式。 請與我們客服聯繫,我們會安排及與您一起找到解決方案。「讓客人享受舒適的入住體驗」是我們的宗旨,歡迎客人住宿期間遇上問題,隨時與我們客服/或大堂經理聯絡。期待再次為閣下服務!Reservations Department , Timehouse Hong Kong Hostel Group
PandrewHK
Standard Single Room
Stayed in Feb 2025
Solo travellers
7 review
10/10
Outstanding
Posted on Mar 30, 2025
Stayed in room 14J-3, a single ensuite room with shared balcony access. Newly renovated, simple, pleasant, clean. Wifi quite fast, 5GHz above 100Mbit. This hostel private rooms are best value for money in Causeway Bay at this time, by far. Sound insulation not perfect, but was very quiet the whole week. Always happy to stay here.
Response from Property: 尊敬的客人,感謝您抽空評價我們旅店,您的意見對我們相當重要。我們非常感激您表達對我們房間感到滿意。地理位置是我們旅店的優勢, 交通十分方便, 附近亦有很多食店和大型商場。很高興閣下有一個愉快住宿體驗, 期望您再次光臨! 祝貴客身體安康。 Reservations Department 戀戀時光 (香港旅館店)
Blobvis
Twin Room
Stayed in Feb 2025
Travel with friends
10 review
8.0/10
Very Good
Posted on Apr 8, 2025
We had a little bit of trouble of finding the door to the hostel, but eventually found it. The room was small but practical. Bathroom was clean. There’s a metro station nearby which is convenient. Although it’s called a hostel, it didn’t really feel like a hostel because of the lack of common areas. It’s fine, but if you’re looking for the hostel vibe, I don’t recommend this place.
We accidentally booked one day short but fortunally they were flexible and could give us another night in our room.
The neighbourhood is nice. There’s lots of stores and little restaurants. We loved Nom Nom Dumpling, a dumpling restaurant located almost right next to the hostel.
Response from Property: 尊敬的客人,感謝您對我們的肯定。我們會不斷提升我們的服務以滿足您不同的需求。您的肯定是我們最大的動力,我們期待您的下次入住,希望能夠帶給您更加舒適溫暖的服務,我們熱切希望您的下次光臨。Best regards, , Timehouse Hong Kong Hostel Group
Anonymous User
Bed In 8-Bed Mixed Dormitory Room
Stayed in Apr 2025
Solo travellers
11 review
10/10
Outstanding
Posted on May 14, 2025
Good and clean place . Perfect for solo traveler. Friendly staff
Response from Property: 尊敬的賓客人,謝謝您入住戀戀時光 (香港旅館).,酒店距離铜锣湾地鐵站僅需几分鐘步行路程,期待您再次光臨,讓我們為您提供更滿意的服務。希望您能繼續支持酒店,非常感謝!, Timehouse Hong Kong Hostel Group
Guest User
Standard Single Room
Stayed in Dec 2024
Solo travellers
6 review
10/10
Outstanding
Posted on Jan 26, 2025
Clean, great location, nice staff. Mind the 100 hkd deposit. I did pay as much as I would for a hotel in Europe, but given the room could have been used by two people, it was a fair price for Hong Kong.
Response from Property: Dear guest, We are pleased to learn that you had an enjoyable stay with us. Your kind praise towards the hotel and our staff service is appreciated. , Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group
Guest User
Bed In 8-Bed Mixed Dormitory Room
Stayed in May 2025
Solo travellers
1 review
10/10
Outstanding
Posted on Jun 17, 2025
It was a very pleasant stay. The staff was very helpful even though I arrived after midnight. Will definitely come back.
Response from Property: Dear Guest, Thank you very much for your support and share your feedback with us. Delighted to read that numerous touchpoints of your experience! We do our utmost to ensure our guests have a memorable experience and I am delighted to hear this was the case during your time with us. We look forward to welcoming you again in the near future. Best regards, , Timehouse Hong Kong Hostel Group
Pitagorina44
Bed In 6-Bed Female Dormitory Room
Stayed in Apr 2025
Travel with friends
3 review
10/10
Outstanding
Posted on May 30, 2025
Timehouse Hong Kong Hostel is located in the heart of the shopping area of Causeway Bay. It has a big fridge and a freezer, good ventilation and nice views to the outside. In addition, you can enjoy a relaxing hot shower and big double bed. There are also numerous nearby facilities such as Welcome supermarket, Sogo department store, and several restaurants for every kind of budget. The closest metro station is just in a walking distance of five minutes and 10 minutes away to the bus stop to the Airport. Great location!
Alan, the manager, is a very welcoming and service-minded man. He is always available and remains in contact with you for any inconvenience that it might occur.
I only can recommend this place when in Hong Kong! I would definitely book again in my next trip to HK. Thank you, Alan and the rest of the staff.
The staff is very helpful and nice. Location is great. Room is clean. The hostel is very thoughtful as my room has a socket converter with both USB plug and an adapter.
The bathrooms are very clean and it was really quiet at night for a good night sleep.
Response from Property: Dear guest, Your generous compliments on my team and the hotel is much appreciated. It is so encouraging for us to keep up the momentum to strive for best for our valued guests like you. Reservations Department , Timehouse Hong Kong Hostel Group
cre_my4289
Bed In 6-Bed Female Dormitory Room
Stayed in Oct 2024
Solo travellers
10 review
9.5/10
Amazing
Posted on Nov 20, 2024
First time here, quite impressive! The bed is neat and tidy, I slept here only 1 night and regret that I already booked another already, cuz I wanna be here more.
Response from Property: 尊敬的客人,感謝您花費寶貴的時間在此留下您的點評。我們十分高興看到您滿意此次的入住體驗。我們歡迎您在不久的將來再次光臨我們酒店, ! Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group.
Wee Leong
Standard Single Room
Stayed in Apr 2025
Solo travellers
2 review
10/10
Outstanding
Posted on May 20, 2025
Timehouse is a quaint, unassuming and retro hotel located within a residential building 3 mins walk away from Causeway Bay metro station. It's location is very convenient and is accessible directly from the airport via the A11 bus.
The solo room is comfy with good AC and hot bath water supply. It has a good view of the bay area too. Alan, the hotel manager, is super sweet and thoughtful. He has been very nice to help me take care of my deliveries and checked in with me if I have any issues or concerns. He was very polite and personal, and I felt well taken care of.
While this is not the most fanciest hotel, it is definitely full of warmth and care where my needs were taken care of. The place offers unparalleled value with great location, staff, and amenities. I will definitely book again whenever I return to Hong Kong.
Thanks so much Alan for making my stay such a memorable one :) Highly recommended!
Response from Property: 尊敬的客人,感謝您抽空評價我們酒店,您的意見對我們相當重要。我們非常感激您表達對我們房間感到滿意。地理位置是我們旅店的優勢, 交通十分方便, 附近亦有很多食店和大型商場。很高興閣下有一個愉快住宿體驗, 期望您再次光臨! 祝貴客身體安康。 Reservations Department 戀戀時光 (香港旅館店)
Valentin Josan
Bed In 8-Bed Mixed Dormitory Room
Stayed in Apr 2025
Solo travellers
5 review
9.0/10
Great
Posted on Jun 8, 2025
Located in a good area easily accessible by metro. Room and bathroom are decently clean and tidy
Response from Property: Dear Guest,,Thank you for staying at the Timehouse and your good comments to us is highly appreciated. We look forward to welcoming you back in the near future. "To let our guests have an enjoyable experience" is our upmost aim. Should you encounter any problem during your stay, please do not hesitate to contact our duty manager / customer services for immediate action.Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group.
David
DOUBLE
Stayed in Mar 2025
Solo travellers
6 review
9.5/10
Amazing
Posted on Apr 28, 2025
Stayed here a few times now. Looks like it will be my regular place when in HK.
Double bedroom, good size
Response from Property: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. , Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group
JulianZimmermann
Bed In 8-Bed Mixed Dormitory Room
Stayed in Mar 2025
Solo travellers
17 review
7.5/10
Posted on Apr 25, 2025
It was ok for one night but I changed to an other hostel after. The place is basically only a dorm within a apartment building. Nothing more. No shared space
Response from Property: 尊敬的客人,感謝您對我們的肯定。我們會不斷提升我們的服務以滿足您不同的需求。您的肯定是我們最大的動力,我們期待您的下次入住,希望能夠帶給您更加舒適溫暖的服務,我們熱切希望您的下次光臨。Best regards, , Timehouse Hong Kong Hostel Group
Svelbi
Bed In 8-Bed Mixed Dormitory Room
Stayed in Sep 2024
Solo travellers
5 review
6.0/10
Posted on Oct 20, 2024
They don't have laundry, as it says in info. It's laundry service in the building for its cost. Not inside the hostel.
Plus towel is paid too. So i hadn't washed as i hadn't had my own and the cleanliness of theirs...
Other is very goog. Neighbours are good. There is spacious there. There are shampoo and hand soap in the bathroom. A little bit wet and better be aware of slipery floor.
Response from Property: Dear Guest, Thank you for staying at Timehouse Hong Kong Hostel Group and thank you so much for the review. We hope that we would have a chance to welcome and to service you again sometimes soon.,Best regards, , Reservations Department , Timehouse Hong Kong Hostel Group.
Anonymous User
Standard Single Room
Stayed in Mar 2025
Solo travellers
25 review
10/10
Outstanding
Posted on Apr 21, 2025
Conveniently nestled in the heart of Hong Kong Island, the hotel is surrounded by numerous shopping malls and eateries. Located less than 200 metres walk from Causeway Bay MTR station, it offers excellent accessibility. Guests are welcomed by friendly and helpful staff, ensuring a pleasant and comfortable stay.
Response from Property: 尊敬的客人,感謝您抽空評價我們旅店,您的意見對我們相當重要。我們非常感激您表達對我們房間感到滿意。地理位置是我們旅店的優勢, 交通十分方便, 附近亦有很多食店和大型商場。很高興閣下有一個愉快住宿體驗, 期望您再次光臨! 祝貴客身體安康。 Reservations Department 戀戀時光 (香港旅館店)