• 1 night
  • 1 Room, 1 Adult, 0 Children

HomeHotelsHong Kong HotelsJEN Hong Kong by Shangri-La
OverviewRoomsHotel DescriptionServices & AmenitiesNeed to KnowPoliciesMap

Select room

JEN Hong Kong by Shangri-La

No.508 West Queen's Road, Sai Wan, Hong Kong, 00000, China380 m from HKU subway stationShow on map
Future dates were last booked 35 mins ago on our site1 other guest looking now

Select room
See all 167 photos

Hotel Reviews


Close to metro, Easy to get around

949 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport pickup service




Hotel Location

  • HKU380 m
  • Sai Ying Pun890 m
  • Hong Kong International Airport37.12 km
  • Hong Kong West Kowloon Railway Station5.39 km
  • Hung Hom Station9.37 km
  • Sai Wan and Sheung Wan2.38 km
  • City centre6.27 km

    Hotel Description

    • Opened: 1999
    • Renovated: 2008
    • Number of Rooms: 283
    JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Complimentary Hotel Shuttle service to and from the Airport Express in Central is available. Managed by Shangri-La Hotels & Resorts, we offer 283 tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.

    Services & Amenities

        Outdoor swimming pool
        Meeting rooms
        Lobby bar
    • Wi-Fi in designated areasFree
    Transportation Services
    • Drop-off Service (Airport)(Additional fee)
      Fees, Service Hours, and Booking Info
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup Service(Bus/Train Station)
    • Drop-off Service (Bus/Train Station)
    • Shuttle service to nearby landmarks
    Front Desk Services
    • Bellmen
    • Luggage storageFree
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Tourist mapFree
    • Postal service
    • Pay once for all purchases at check out
    • Private check-in/checkout
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Accessible rooms
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • All rooms non-smoking
    • Non-smoking floor
    • CCTV in public areas
    Business Services
    • Meeting rooms
    • Business center
    • Multimedia system
    • Fax/copying service
    • Multi-function room
    • Multilingual staff
    • Dry cleaning
    Cleaning Services
    • Ironing service
    • Laundry service
    • Outdoor swimming poolFree
    Health & Wellness
    • Gym
    • Sunbathing area
    Kid's Facilities
    • Childcare Service
    • Kids’ bathrobes
    • Kids’ slippers

    Need to Know

    Adding or changing of guest names is not accepted by this hotel.
    Important City Info
    The hotel does not accept children under 18 years of age staying alone without being accompanied by an adult.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, 1 child 11 years old and under can use existing beds.

    • Children 5 years old and under
    • Children between 6-11 years old
      BreakfastNot included
  • Extra bed:
  • Extra beds cannot be added

    Cribs cannot be added

    • Notes
    • Children aged under 18 years old must be accompanied by a legal guardian.

      Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

        • Breakfast TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Vegetarian
        • MenuÀ la carte, Buffet
        • FeeHK$195.80 (Approximately AU$35.27) /person
        • Business Hours06:30-10:30 [Mon - Sun]
        • Reservation needed: private parking is available on site (additional charge), HK$50.00 (approx. AU$9.01) per hour.


        No pets allowed.

        Paying at the Hotel

        The following payment methods are accepted by the hotel:

        Haven't found the right hotel yet?

        24/7 Customer Support

        We're here to help whenever you need us

        Over 400 Million Members

        4-star rating on Trustpilot

        Book Worry-free

        Thousands of hotels can be cancelled for free with our Flight and Hotel Guarantee.Learn More

        Secure Payment

        Payments are secured using the latest industry standards