Guest User
April 28, 2024
I have stayed here a number of times. And would always give a positive review. However this time I was given my room. No hot water, no working safe.
In fairness the staff did move me to a “better” room, it had a city view. Though if I had wanted a city view I would have booked one.
This room the safe did work, but still no hot water. I did finally get hot water later in the evening. The hotel gave no reason as to why there was no hot water. There was to be hot water disruption, with notices posted on 29th April, but nothing at all about 26th 27th and 28th.
The duty manager was completely unaware of the hot water issues.
This is though an excellent location, very very clean rooms.