Verified traveler
December 8, 2023
It was a one-night stay so I could bring a parent to a local hospital for surgery and bring them home the next day. It was important that I get a good night’s sleep. Nevertheless, starting at 8:00 AM, a full four hours before checkout, Housekeeping started knocking on the door, and even after being repeatedly told that I did not intend to vacate the room before 12 noon and that their repeated knocking was rude and obnoxious, and was keeping me awake, they continued to do so. Finally, I notified the front desk to ask if they intended to split the room charges with me (since they clearly wanted me out of the hotel before checkout time), and the harassment finally stopped. No refund was ever offered though. Ultimately, the stay was so unpleasant that I had to leave an hour before checkout (11:00 AM) and without shaving. When I entered the hallway, the housekeeper ran into the linen room and closed the door behind them, like a coward. I have never in my life left a hotel room without leaving a tip, until now. And I have never had to be this forceful with the housekeeping staff. Overall, a terrible experience.