Jiushan Hotel (Huayin Huashan Scenic Spot Branch) Guest Reviews
4.8/5
Excellent
471 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(471)
Positive reviews(467)
Reviews with photos/video(178)
Offers pick-up/drop-offs(226)
Classy environment(68)
Tasty food(43)
Close to scenic area(23)
Tasty restaurant(19)
Well designed(16)
Friendly front desk staff(14)
Garden view(10)
Negative reviews(4)
PONUMA
Zhuo Ni Family Room With Child-Friendly Amenities
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel's service is very good. The bigger room for 3 person with window see view. The good quality of shampoo, conditioner and shower gel which the big bottle. I was very impressed with the service. This hotel nearby Mount Hua. The hotel pick up our at High speed railway station (Huashan north railway station) and send us back to the railway station too. Moreover hotel free service to send us to Mount Hua.
If I come to Huashan, I will come to stay at this home again and I will advise our friends to stay this hotel.
Response from Property: {The room is clean and hygienic}{Thoughtful and considerate service}Dear customer, thank you very much for taking the time out of your busy schedule to comment on your stay experience. The hotel is well-equipped and well-serviced. Your satisfaction is our greatest motivation. We will continue to provide every customer with the best accommodation experience, making you feel warm and comfortable. I wish you a happy life and everything goes well.
Maggie Wang USA
Guan Xi Courtyard Twin Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel is newly renovated. The room is well designed and super clean. The breakfast offers many choices including organic vegetables and eggs. The service I like the most is the pickup and drop-off from the train station and from the Mount Hua entrance. You just simply call them to arrange a pick up time but only if you have a Chinese phone number. Only hiccup is the front desk phone number listed on trip.com, is not the actual front desk number. The call will not be received. I had to use the hotel owner’s WeChat for communication for pickup.
All staff are very friendly, strongly recommended!
I really appreciated their hospitality. The owner’s WeChat is attached if you need to reach him to arrange pick up time directly.
Response from Property: Thank you very much for your thoughtful review. We are deeply honored. Your satisfaction and support have made us more determined in our service quality. We will provide you with better service and a comfortable stay experience.
Guest User
Guan Xi Courtyard Twin Room
Stayed in Nov 2024
Family
3 review
3.5/5
Posted on Dec 26, 2024
The nicest part is that they provide free transport to railway station and the visitor center.
The rooms are surprisingly well furnished. We took 3 rooms, only 1 had heating fully working. The other 2 had warm air blowing but the room didn't warm up. The outdoor temp was -4C.
They seem to allow smoking in rooms with ashtrays provided. So I guess they kept a window open for that reason. And the cold air in.
Breakfast was simple but adequate.
Response from Property: 尊敬的賓客:您好!感謝您選擇眷山酒店。非常感謝您在百忙之中抽出時間點評您的入住體驗,給您帶來的困擾我們深感抱歉,我們會極力改進酒店不足力爭為每一位顧客提供最好的住宿體驗,讓您倍感温馨和舒適,祝您生活愉快。
Guest User
Featured Room - Mountain-Fantasy (Double Bed)
Stayed in Oct 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jan 15, 2025
The food was really nice! The receptionist was so helpful. Of course I will recommend this place
Response from Property: 敬的賓客;你好,感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了這裏的美好時光讓我們心裏很是感到,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Featured Room - Mountain-Fantasy (Double Bed)
Stayed in Oct 2024
Couples
10 review
4.0/5
Very Good
Posted on Nov 3, 2024
The room was nice, new, clean and comfortable. However the food in the restaurant was very disappointing. Especially the breakfast which was empty of all food and was a mess when we arrived at 7:50am. We had paid for this breakfast for two mornings and were unable to eat it both times. Its very frustrating to not receive the breakfast that we paid for and then have to go out and pay for another breakfast elsewhere.
Response from Property: Dear guests: Hello! Thank you for choosing Juanshan Hotel. Thank you very much for taking the time out of your busy schedule to comment on your stay experience. We are deeply sorry for the trouble it has caused you. We will try our best to improve the hotel and strive to provide every customer with the best accommodation experience so that you can feel more comfortable. Warm and comfortable, I wish you a happy life and all the best
Guest User
Zhuo Ni Family Room With Child-Friendly Amenities
Stayed in Aug 2024
Family
9 review
4.2/5
Very Good
Posted on Oct 3, 2024
The chef cooks delicious, ate some stir fried rice. HuaShan mountain is just literally at the back, very beautiful
Response from Property: 尊敬的顧客您好非常感謝您在百忙之中抽出時間點評您的入住體驗,該酒店其他設備齊全服務到位,您的滿意是我們最大的動力,我們會一如既往的為每一位顧客提供最好的住宿體驗,讓您倍感温馨和舒適,祝您生活愉快,萬事順意
Fee Ying
Guan Xi Courtyard Twin Room
Stayed in Aug 2024
Couples
10 review
4.7/5
Amazing
Posted on Sep 23, 2024
We chose this hotel based on good review and we were not disappointed! The hotel provides free pick up and drop off at Huashan Railway station. Also free drop off and pick up at the Huashan scenic areas entrance which makes it really convenient. Free hand gloves are provided for the Huashan climb which is very much appreciated. The hotel boss also helped us to purchase Huashan entrance rickets and cable car tickets when we had problem doing it ourself. The hotel has an in-house restaurant that serves delicious local dishes at reasonable price. We were happy to have all our meals there during our 2 night stay. Hotel room and bed is clean and comfortable. Highly recommended.
Response from Property: {免費接送站} {新店開業} 尊敬的貴賓,謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您選擇我們,既然相信我們,我們定不能讓您失望,作為酒店人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的潛在需求,為每一位客人提供周到的服務,通過優質服務給客人驚喜,最終讓客人滿意,對待每一位客人都像對待自己的家人,用盡自己的心思為客人服務,讓客人的旅途不再孤獨!喜歡我們就將我們推薦給您的朋友吧,眷山酒店期待您的再次入住哦!
Anuporn Ming
Special Queen Room
Stayed in Aug 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Hightly reccoment. Very good service. Good sleep with huashan mountain view.
Response from Property: 【店內餐飲】【安靜舒適】【免費接送】 親愛的小主,感謝您在眾多的酒店之中選擇眷山酒店。本酒店位於華山東山門售票廳南100米,距離華山遊客中心車程5分鐘,酒店周邊有西嶽廟、潼關古城、黃河渡口風景區、同州沙漠等景點。酒店為了方便住客出行,酒店提供免費延時退房至14:00點、免查房、免按金、免費自助洗衣服務(酒店後院可晾曬衣物)、免費華山北站,華山火車站接送服務,辦理入住的時候免費贈送登山手套地圖,我們做的一切都衹為您住的開心,玩的愉悦,期待您再次光臨!
Laipajiyetutuha
Featured Room - Mountain-Fantasy (Double Bed)
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I highly recommend this B&B. They will contact you a few days in advance to discuss the pick-up time, pick-up and drop-off, including the pick-up and drop-off to Huashan Scenic Area. The service attitude is very good, and the pick-up and drop-off vehicles are also clean and comfortable.
The hotel room is very clean. When I booked it, the price was more than 200, and I was worried that the room would not be very good. It turned out to be unexpectedly clean and comfortable. Friends who want to climb Huashan can stay in this hotel
Original TextTranslated by Google
Response from Property: 尊敬的賓客;你好,感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了這裏的美好時光讓我們心裏很是感到,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會。
Guest User
Guan Xi Courtyard Twin Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The room is very clean. The boss is also very nice. Free pick-up and drop-off at the scenic area and high-speed rail station
Original TextTranslated by Google
Response from Property: [Professional and considerate service] [Free pick-up and drop-off] Dear guests: Hello! Thank you for choosing Juanshan Hotel. Please leave us your experience sharing, we will be very touched! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement. We look forward to seeing you again and wish you a happy life and all the best!
Jun1233321@
Zhuo Ni Family Room With Child-Friendly Amenities
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The room was clean! Renovation is ready! A pleasant stay with the elderly and children! View image
Original TextTranslated by Google
Response from Property: [Professional and considerate service] [Free pick-up and drop-off] Dear guests: Hello! Thank you for choosing Juanshan Hotel. Please leave us your experience sharing, we will be very touched! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement. We look forward to seeing you again and wish you a happy life and all the best!
Cuozhuayuyoucaihong
Guan Xi Courtyard Twin Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 11, 2024
The service attitude is very good. There is a car to pick up and drop off between the hotel, the station and the scenic spot.
The only complaint is that the air conditioning heating effect is not good. It turns out that the filter is too dirty. I took it out and cleaned it myself. The heating effect immediately improved. I would like to give the boss a suggestion to clean the filter once a month, so that the cooling and heating effects are better and more energy-saving. Have you ever seen any guest maintain the equipment by himself?
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您的點評及分享您的入住體驗。針對您提出的問題我們深感歉意並改進的決心,嚴格按照您的建議每月定期清洗,我們會繼續保持良好的服務態度不斷完善個方面的服務,讓您和其他客人有更好的入住體驗。
Buxiangqulangmandelushang
San Feng Exquisite Triple Room
Stayed in Nov 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The room is clean and tidy, and the hygiene is good. It is a very good hotel for traveling to Huashan. The breakfast is also very rich. The key is convenience. It takes only a few minutes to walk to the bus station at the foot of the mountain to go up the mountain. It is very good. The mutton soup steamed bun is also delicious!
Original TextTranslated by Google
6/7
Response from Property: {The room is clean and hygienic}{Thoughtful and considerate service}Dear customer, thank you very much for taking the time out of your busy schedule to comment on your stay experience. The hotel is well-equipped and well-serviced. Your satisfaction is our greatest motivation. We will continue to provide every customer with the best accommodation experience, making you feel warm and comfortable. I wish you a happy life and everything goes well.
Guest User
Guan Xi Courtyard Twin Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
This hotel has very good service. I recommend it. They pick you up at the Huashan high-speed rail station. Make an appointment with the hotel to pick you up and inform you of the time and place in the message on this app. The hotel will drive the car in the picture to pick you up and the next day take you to Huashan, a tourist attraction for free. The hotel looks more beautiful than the picture. The bed is soft and comfortable. The price is not expensive. The breakfast is good. 7:00-9:00. The stir-fried vegetables are delicious.
Original TextTranslated by Google
Response from Property: [Professional and considerate service] [Free pick-up and drop-off station] Dear guests: Hello! Thank you for choosing Juanshan Hotel. And leave us your experience sharing, which moved us very much! Your heartfelt likes and recommendations give us a strong motivation to work hard and inspire us to provide more considerate and thoughtful services to create a warm and comfortable home for you and other friends! Thank you again for your support and encouragement, and I look forward to your visit again. I wish you a happy life and all the best!
Guest User
Featured Room - Mountain-Fantasy (Double Bed)
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The room is clean and tidy and has no peculiar smell. Open the window and you can see the mountain😄😄😄😄The breakfast is also good. It's very good. It's available at 9 o'clock. It's suitable for leisurely leisurely play. It's also suitable for hiking slowly after breakfast. 👍👍very good
Original TextTranslated by Google
Response from Property: Dear guest; Hello, thank you for coming, and also sincerely thank you for your love and recognition of us. We feel very deeply that you remember the good times here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. , we are deeply honored to receive your praise. At the same time, we are more motivated to move forward and hope to have more opportunities to serve you.