Richard R
August 29, 2024
OMG started a bit wobbly due to our booking having been canceled but was soon resolved lol But I have now found my hotel. This place is amazing from start to finish, the quality of the rooms, the hotel itself is perfect, the breakfast is amazing and most of the staff are amazing, the only issue is some could be more customers focused, there were a couple who seemed a little upset however they work hard so everyone has a bad day. We would love to mention Jose the lifeguard who was the loveliest guy and went out of his way to help everyone. would also mention our amazing Marisa Andina who always looked after us at Breakfast, Diva our smiler, Eva at the bar, and Laura who took care of us at the Spa but I have to give a special mention to the most amazing hotel manager I have ever had the pleasure to meet and watch work. This guy was everywhere doing everything and always had a smile for you. His character brought a smile to all those under his management and I could not believe how hard this guy worked. Facundo the hotel manager is second to none, this guy is a machine and a legend. The hotel is lucky to have such a person. thank you to the whole team for making our hols as special as it was.