Guest User
June 13, 2024
I have booked for my family and friends 3 rooms, 1 in trip.com for my father and additional 2 rooms u der *********** to my sister and friends. We like zuri on sense of family friendly and its location.
The price has a bit difference from its site, and the two apps.
By the way this is at least 5 times we stayed here for 2 years.
The only complaint we have at this time is the cleanliness, specially the food. There is cockroach on my brothers soup, he already partially consumed. He handed over to the kitchen staff, they also immediately get the food from the buffet as to my brother. Though minimum could be atleast someone will come over for apologies. Nada. Seems service protocol is not in place for 4 star hotel. We always like the local spread of breakfast buffet here.
Apart from those, my family and friends still have a good stay.