Spring Hill Hotels with Wifi

Originally booked a twin double room for me, my wife and our granddaughter as I was working in Brisbane and we wanted a change of scenery for my wife and granddaughter. Unfortunately my granddaughter became ill so my wife and granddaughter stayed at home. When I checked in I advised the hotel that only I would be staying for the two nights. Thinking Id help out the hotel room availability I said Id be happy to downsize, the receptionist asked if Id be ok in an Accessible Room which I accepted. I awoke at 2am thinking it was daytime as the room was lit up. Looked at the time and saw it was 2am then realised there was a large gap (30-40mm)under the door and the corridor lights were illuminating the room. After a bad night’s sleep I complained to reception who sent up a maintenance person who advised the door had to be like this to clear the sloping floor to the bathroom for wheelchair access. Poor design not an excuse. I asked if I could have my original room and was told I’d be charged for an upgrade. Told them I’d done them the favour originally so reception said theyd chat to management and get back to me. I was working late shifts and heard nothing back so had to try to sleep in the room again, packing pillows against the door base but light still made it in. There was also stains on the carpet, curtains also let street light in and when doors were closed in other rooms they clanged shut reminding me of a visit to Alcatraz! Little sleep for the second night. I feel sorry for anyone sleeping in that room in the future

Good size apartment though the kitchen is a bit on the smaller side. Was not serviced daily though staff were happy to provide refills. Good location. You have to pay extra for parking, which really should be included. There is only one lift, which was the most frustrating part - takes a long wait to go up or down.

Public transportation isn't very convenient, especially at night when returning to the hotel. Buses often run late, requiring a long, hilly hike. Daytime buses are available, but they're not very frequent. It's quite a distance up a hill from the central area, and quite far. The shower in the bathroom makes a strange mechanical noise when you turn it on, but having two sinks is a plus. The bed in the room had some black spots, but it was quite large. It's just a low floor, with no view or privacy from the window. The second floor faces a busy garage. The next morning, my credit card was inexplicably charged over $270, in addition to the $100 deposit. I emailed the manager, but there was no explanation, just an apology and a refund. It was very confusing.

The location is pretty good; it's within walking distance to the Central Station, although the uphill walk might be a bit tiring with heavy luggage. The front desk service was excellent, and the Hong Kong gentleman who helped us made communication very smooth. We stayed in an accessible twin room, which was quite spacious, but the showerhead in the bathroom was old and had tape wrapped around a damaged connection. Since we had an early flight the next morning and couldn't make breakfast, the front desk kindly provided us with packed milk and cereal. Overall, it offers good value for money!

The room was great, clean, service excellent, they let is check in early (2 hours) and check out late (1 hour) at no extra cost. Love the layout of the room, very well thought out and balcony view was amazing.

The apartment is clean and tidy, with all the necessary facilities. The surrounding area is also quite convenient, suitable for family travel and vacation.

The Ridges is close to the city and the valley and surrounded by public transport. It's a little dated but for the price it has everything you need. Beds were comfortable, shower nice and warm and pool area nice. Would definitely stay again for the price.

The place is quiet and also good for family very beat to all places. You can cook also. You can walk also going to the central station.

Good service, clean and tidy with basic kitchen facilities, location for me was a touch to far out of the CBD banks, shops etc. Check in Check out was excellent. Would stay again.

Check-in was smooth, but I requested a quiet room as I needed rest for a test, and was given a room right in front of the elevator. It was very noisy all night and I couldn’t sleep. The room also had a connecting door to the next room, which could not be opened from my side but made me feel unsafe, as I was unsure if it could be opened from the other side. Overall, not a comfortable stay.