Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 19, 2025|Classic Room with City View
Kakakaka1111
This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
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Price per night from:NZD 1,026
Posted on Sep 25, 2024
Guest User
The hotel is more than 500 years old and has a sense of history. The rooms are clean and spacious. The service is warm and welcoming. The restaurant is decorated in a European classical style with a warm flavor. The hotel is in a prime location, close to the river and a 10-minute walk from the train station, which is very convenient.
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Price per night from:NZD 535
Posted on Jun 17, 2026
Manny365No kettle and the room was quite small, but the location is super central. It's really close to Lucerne's main attractions, so if location is a priority for you, this place is a good choice. Switzerland is notoriously expensive, and this area felt a bit rural for the price. I'd estimate a hotel of this caliber would probably cost around 200 RMB in China. There's no free parking, so you'll have to find a paid parking lot nearby.
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Price per night from:NZD 241
Posted on May 23, 2026
Yunnie.TStayed here during my Switzerland trip and really enjoyed my experience! The location is honestly one of the best; right beside the train station and within walking distance to the lake, old town and many attractions, which made travelling around so convenient. After long day trips, it was nice being able to return to the hotel so easily.
The room was clean, comfortable and spacious enough for a pleasant stay. The staff were also friendly and helpful whenever needed. Would definitely recommend this hotel to anyone looking for a great location and hassle-free stay!
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Price per night from:NZD 421
Posted on May 3, 2026|Double Room
Guest User
Good breakfast spread by swiss standards. Room was clean however the underlying structural deficits are hard to miss like bathroom getting wet after a shower as there are no shower curtains. The water is unable to be drained due to lack of drainage hole. The Trip.com booking indicated a city tax of 14 swiss francs but I was charged 16.40 swiss francs on check in for my 2 days stay.
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Price per night from:NZD 224
Posted on Mar 20, 2026
Guest User
Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.
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Price per night from:NZD 296
Posted on May 15, 2026
Guest UserБыло позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍
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Price per night from:NZD 433
Posted on Sep 29, 2025
Skyshanghai
Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
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Price per night from:NZD 384
Posted on Nov 12, 2025|Bed In 20 Beds Female Dormitory
MushroommmThis is a great hostel. It was a bit noisy because there were some kids on a study trip that day, but I booked a 20-bed dorm and only three girls checked in, so it was very quiet. The accommodation was also excellent.
The location is a little far from Lucerne train station, but it's still within walking distance. The staff were all very good.
Breakfast didn't have many options, but it was decent enough.
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Price per night from:NZD 86
Posted on Jan 6, 2026
Guest User
Very kind people willing to help you out with recommendations. The room is really clean and there’s enough space to have a comfortable stay! It’s pretty close to the station and with the free public transport you can easily ready the station too.
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Price per night from:NZD 327