Guest User
June 2, 2024
We originally stayed at this hotel in 2022 - room with balcony - and 2023 - upgraded to room with large balcony and beautiful sea view ( we didn’t ask for this). This year we were given a small room with a balcony that we could barely stand on, more of a window ledge, see pic! When we complained we were told this was a standard room and that both of our previous stays must have been upgrades. It put a dampener on the holiday as we do like to sit out on the balcony. Also, no drawers in room to put clothes in. Apart from this, beds really comfortable, tea and coffee making facilities in the room, food tasty but never hot enough, however they have now provided microwaves. The resort is beautiful with stunning beaches. We will return but not to this hotel.