Halifaks Hotel Reviews

NICE HOTEL AND LOCITION

Excellent hotel, Friendly staff, delicious breakfast, cleanliness 10 out of 10. Recommend!!!

Very beautiful

I am very disappointed with this hotel. Little to no costumer service what so ever. We experienced the cleaning lady barging into our room without any knock on the door beforehand while me and my husband were still in bed. Very uncomfortable. The cleaning lady came back a few hours later and to our great disappointment she had stolen around 2.400 TRY from the drawer. The staff in the reception was blaming us for not putting the money in the safebox and did nothing else. Never coming back to this hotel that's for sure. If anyone does make sure to hide all of your things in a safe or take them with you cause the staff here can't be trusted. The area is located kinda far from centrum so if you're looking to stay nearby tourist attraction or centrum you should choose a different location.

We traveled to Istanbul as a family on Christmas vacation 2021. We wanted to book a hotel in Istanbul center (Sisli) close to the metro, shops and restaurants. Halifaks Hotel fulfills this requirement and we have checked the rating and many were good. We booked 10 nights. Unfortunately, the disappointment was there with the first family room and the next morning at the breakfast. The bed for the parents was really small (at most 140m wide). I have complained to the manager about the room and the breakfast. She offered us two communicating rooms, which we found good because we had four suitcases and needed space. You have to know that the wardrobe in the rooms is very small. But the breakfast has stayed the same. For what I know of four star hotels, it was really miserable. No orange juice, instead water with powder which looks yellow. Fruit and salad were of poor quality and not well prepared. No yogurt for the kids. Nothing where you can say wow. For a few days we had our breakfast outside the hotel, although the breakfast was included in the room price. The price I paid was too high for the room and the quality. Another point that disturbed us a lot in this hotel (and has nothing to do with the hotel itself) are tsome customers who in this hotel. Many are very noisy until after midnight and probably don't know that they have to be considerate of the others in one hotel. We stayed the whole 10 nights in this hotel because we no longer wanted to move with two young children and four suitcases. I would not recommend this hotel to anyone who is used to good hotels.

I stayed here for 9 nights and the hotel staff does not have an inch of customer service. The last day of my stay the reception staff yelled at me and literally almost hit me. The issue was the bedsheet had a crayon colour drawing, it was a baby washable crayon and I told them clearly it can be washed.but they demanded 50$ - 500$ to pay as they believe it was ruined. They did not listen and kept on yelling and telling that they will inform airport police and I had to pay, as I was travelling with kids and pregnant wife. The location is not ideal and far from all attractions and shopping, breakfast they had the same food everyday for 9 days, and no good restaurants nearby. The staff always look frustrated and grumpy.

We made reservation at this hotel on 11.Sep by WhatsApp as we know the staff before as guests reservation was for 2 single room for 2 person for 4 night check in 27.Sep Confirmation for two single room was shared by hotel staff The hotel management didn't asked about any payment On 26.Sep the hotel sent a message through WhatsApp asking to confirm arrival time on 27.Sep We confirmed for hotel date and reservation need On 27.Sep afternoon the hotel again asked to confirm reservation and We confirmed out arrival and they reply with Ok At 17:00 PM aw arrived at hotel but there was no available single room They offered us 1 suite of two rooms but one shared bathroom for two guests This was not acceptable at all and no respect for privacy And when we shared all suppot conversations and reservation documents they said we are sorry but we sold all rooms Is this logic that a hotel like this to give such excuse!!!!???? As Conclusion For sorry we take this suite under unacceptable reason because we were too much tired Mr.Khalil who was aware of hotel mistake as manager but insist that he can't do anything for us even there was many available 2 suites and he was able to give us alternative rooms because it was hotel midtake and other type of rooms were available but he insist to put two of us in one suite, and was very uncomfortable with his answer with no reason for why they do this Very bad situation with no action and no respect to guests As guests a d tourists I have my rights and I have a confirmation from hotel and three WhatsApp messages from management confirming that, but because the hotel don't care about his guests so this is the result

It was wonderful The staff was brilliant. I love the breakfast, it was different everyday. The hotel is near to the metro station and shopping center. If i come back again to istanbul i defenitly choose this hotel again. Special thanks to the guys at the the reception desk. they are very helpful. They guide us alot and answer our all questions patiently. Thank you halifaks team

The hotel locates in good place, the staff is nice. They gave us the rooms at 11 AM and we had a rest after flight. There are a lot of shops around the hotel, but the place itself is quiet. The rooms are normal, I think it's a little bit expensive comparing the overall comfort in the hotel. Breakfast was good.

We were there in october with nice and calmful rain.the location was wonderful near the osmanbay sisli .it was two station to taksim .their breakfast was amasing .and their reception was so help ful . We enjoyed there . Instagram@nazaninradman

Absolutely amazing hotel with great locations, spacious room, good breakfast and reasonable price! Meters away from the Osmanbey station. Unlike most of the hotels in this area this one is located in a very calm place. Special thanks to Anahtar abi. He is the best! :)