Earl's Reef

I can not understand the many good reviews before for this hotel. The room was cold amd smelly and uncomfortable. The breakfast was a joke the gym is really horrible . The staff tried to be kind but they were bothering us instead of making our stay more comfortable . There were too many flies in the room as we moved in. This hotel is just an avarage hotel on the beach , doesnt deserve more than 2 stars from 5. One is sure we will not come back again.

This hotel disappointed me a little. It has a lot of potential and the rooms are reasonable but it just lacks attention to detail and love. Rooms are a good size, beds are like clouds and were very comfy and they had everything you need in them really. Food was great both dinner and breakfast - lots of choice so can’t complain at that. The sad bit about this hotel is the cleanliness and the general tiredness. It has not seen a 4* hotel for years. I travel globally for a living and this hotel is very much a 3*. The walls need to be refreshed in full in white and not grey to brighten the place up as it is really dark and lacks natural light, instead of touching up the grey and then the colour doesn’t match. It then looks cheap. The rooms need modernising and again painting white, it’s easier to keep fresh. Bathrooms need a good deep clean to get rid of the limescale and cracked tiles/ dirty grout. Bathroom shower toiletries on the shower tray floor (weird). The room needed a good clean beyond what the eye can see and smelt a little damp. I got out of the shower and walked around the room and the bottoms of my feet were black. The rooms had missed matched rugs either side of the bed, air con unit was very poor and didn’t get cold/ was dripping water all night on the floor. Just general attention to detail and love. Would I stay here again? Look, it’s not a ‘no’ it ticked a job for one night and if i had to stay one or two nights again i would, could I stay there a week? It’s a no from me, for the price you pay you can stay at more modern places close by.

The worst hotel ever!! Dirty and unprofessional service from the staff!! No hot water, no facilities nothing. Worst than Fawlty Towers!! We complained but no assistance was given..it ruined our last few days of holiday in Sri Lanka. Do not go!!