The staff is very friendly and always smiling! The location is great, less than a 5 minute walk and your feet will be in the warm ocean. Its located directly in the middle of the main ***** of jaco. The grocery store is less than 2 minutes walking. The building is very secure, as is the parking lot. You will feel very safe here. The kitchen is equipped well, a good size refrigerator (not a mini fridge like most hotels), a 2 burner stove, microwave, and eating space. The front foyer room is comfortable for having a guest over. 2 small couches that can work as a bed for kids. The pool is very clean and has nice landscaping around it. I have stayed here 3 times and look forward to my fourth! I have stayed in 3 other hotels in jaco, and this on is the best....BY FAR!