Hotel is superb with excellent staff, nothing is too much trouble. Rooms are lovely , we had been upgraded to the 11th floor, the view was amazing, couldn’t fault this hotel in any way, our maid kept the room spotless. We had booked bed and breakfast originally, and asked reception could we add the evening buffet on arriving It was done, we booked trips via reception and thoroughly enjoyed them, we had a takeaway breakfast provided, lovely surprise . Food was delicious and plentiful on the buffet. All bar staff were super, we had great rapport with Petra, Luca,Sania and Antonio A big thank you to the Plaza on all your amazing staff.