Kyriad Hotel (Jiangmen East Railway Station)

Kyriad Hotel (Jiangmen East Railway Station) Reviews

Kyriad Hotel (Jiangmen East Railway Station)

Room 103, Building 6, No. 38, Jinyu Road, Jiangmen, ChinaView Hotel Details
Kyriad Hotel (Jiangmen East Railway Station)
Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)Kyriad Hotel (Jiangmen East Railway Station)
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Kyriad Hotel (Jiangmen East Railway Station) Guest Reviews

4.7/5
Outstanding
851 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(851)
Positive reviews(834)
Reviews with photos/video(187)
Classy environment(90)
Awesome amenities(72)
Large rooms(63)
Convenient parking(62)
Friendly front desk staff(52)
Delicious breakfast(51)
Perfect for business trips(13)
Stayed multiple times(7)
Negative reviews(17)
Anonymous User
Premier Queen Room
Stayed in Aug 2023
Friends
2 review
5.0/5
Outstanding
Posted on Aug 14, 2023
Second stay, the hotel is very new, the room is as good as ever. 50cm is really big enough and comfortable. There is a smart toilet 🚽 and a small smart toilet. Although it is not in the center of the downtown area, it is quite convenient to live here by car. There is a coffee shop downstairs where you can check in
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Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
yin-yin……
Privilege King Room
Stayed in Jul 2023
Couples
36 review
1.0/5
Posted on Jul 19, 2023
I can't believe it's a newly opened hotel, the hygiene really doubts if it has been done! I'm going to throw up at the washstand, it's too dirty, and the shower head shows signs of leaking, I was immediately disgusted, as for why I can go to see xhs, I don't know what the last person did, and the sound insulation is so bad , so scary! If I didn't live with my boyfriend, I would really be scared to death! In the middle of the night, there was a strange sound coming from the toilet, one after another. Later, the security guard came to check and said it was a water pipe, and said to send them to their group to see how to solve it, but it never solved it! ! ! Not to mention changing rooms, there is no result of any treatment! The attitude is very general, as if it's nothing to do with yourself, as for why it is so noisy, there is a sudden sound of water pipes and no one responds! Then after the security left, the water pipe would still ring, but I was really tired, so I thought about going to sleep, and then at one o'clock, there was the sound of fingernails scratching the wall from the ceiling! ! Especially scary! If I live by myself! I'm really going to be scared to death! Then I stopped scratching for a while and really fell asleep. In the morning, I was woken up by the sound of the door opening and talking, and then the water pipe kept calling. I couldn't take it anymore and quickly checked out. In vain! Is this really a hotel chain? No management at all, most of the night! All kinds of strange voices, people come up and don't deal with it or give an explanation. It's really scary. If you are a superstitious person, don't come here. Who knows what happened! ! ! In the middle of the night, the water pipe suddenly whined and the nails scratched the wall! Tell me how to explain this with scientific principles. Even if it's scientific, then your hotel's sound insulation is poor! ! Otherwise why would you hear it! Why did the security come up and hear these voices and not do anything about it! ! Fortunately, I don't live by myself! Damn it!
Original TextTranslated by Google
Response from Property: Hello, dear guests! We feel that you took time out of your busy schedule to comment on the hotel, and we sincerely apologize for the unpleasant experience you had during your stay. The hotel attaches great importance to the opinions of every guest, and we will follow up the problems you report one by one: 1. We are very concerned about the hygiene problems you feedback. We found that the washbasin was caused by the waterproof rubber ring fog (oxidation), and we will Make corrections now. 2. And the sound of the water pipes. The air flow makes a sound when the pipes are loose and the water is launched. The pipes will be replaced and reinforced. 3. It is extremely difficult for us to reproduce the problem of the abnormal sound of the ceiling. The preliminary inspection of the engineering personnel concluded that it is a problem with the air-conditioning motor, and we will replace the air-conditioning motor. 4. At the same time, as a chain store under the Jin Jiang Group, we are duty-bound to deal with the problems that arise. We have made corresponding punishments and emphasized strengthening the service awareness of all employees and strengthening training for handling special events. We have failed to meet your needs in terms of service. We are deeply sorry again for your expectation, Xiaokai looks forward to your coming again, and we will definitely bring you a different Xiaokai next time we meet!
Asensensensensen
Preferred Twin Room
Stayed in Jun 2023
Friends
1 review
4.7/5
Amazing
Posted on Jun 15, 2023
The room is large and transparent, and the scenery outside is not bad. The service of the waiters is also very thoughtful, but there are a few problems. The first one is that the parking facilities in the parking lot are outdoors. When it rains heavily at night, only First put down the luggage at the entrance of the hotel lobby, then drive to the parking lot, put on slippers in the car and enter the back door of the hotel in the heavy rain. The second is that the voice control in the room is very comprehensive, but the physical switch cannot accurately control every The switch (maybe it’s an operation I don’t understand) and the copyright of Xiaodu are too few. There is only one of the 20 songs I want to listen to, and it’s a cover song. The third one is when washing clothes. There are two, and there is only one dryer, so it takes me a long time to get my turn. The rest is very comfortable. There are many types of breakfast, and I sleep comfortably at night. I will bring my family to stay next time I have a chance
Original TextTranslated by Google
Response from Property: Thank you for your praise. Your recognition is our greatest honor, and it also gives us great motivation to continue to improve and innovate in our future services. Xiaokai and all the staff look forward to your visit again. We will serve you wholeheartedly Serve!
Guest User
Privilege King Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 12, 2024
必須的滿意,首先旁邊就有中餐店,停車場夠大,電車充電的,兩位前台人員都很好,來廣東幾天,目前服務態度碰到最好的,本來打算今天離開江門,結果計劃有變,就又來住他們酒店,乾淨衞生,也比較新,而且房間沒有異味。總體還是很滿意的!
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Guest User
Preferred Twin Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
這家酒店不在市中心,車程要15分鐘,但就夠安靜也不多人。酒店是新的,環境和設施,還有服務都很不錯。隔離還有個在大眾點評也算高分的湘菜館,能吃辣的可以就地解決。酒店的自助早餐在2樓,地方較小,款式也較少,但就這級數的酒店是算可以了,起碼該有的都有(例如:炒粉面飯,湯麪米河,麪包點心粥,咖啡果汁豆漿)
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Guest User
Family Room (Double bed)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 3, 2024
2.4米大床滿足一家四口,原計劃住一個晚上,五一的價格和環境讓我又續住,以後出遊優選凱里亞德,對待家庭太友好了,前台小哥哥小姐姐也送我們隔壁咖啡店的美式,點贊。
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Guest User
Enjoy a twin room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Mar 25, 2024
酒店乾淨衞生 ,為我們提供方便,給我們出行提供了很多的便利,睡的很不錯,挺安靜的。 在這個旅途當中,我最喜歡的就是凱里亞德酒店了。從入住到退房每一位工作人員都讓我感覺到賓至如歸。特別是前台的每位工作人員都非常的耐心温柔,酒店的位置也非常的方便,我絕對會再次選擇這家酒店並且向我的朋友們推薦。
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Yuyaonv
Preferred Twin Room
Stayed in Apr 2024
Business travellers
22 review
5.0/5
Outstanding
Posted on Apr 15, 2024
很少住這個品牌的酒店,出差大部分會選擇亞朵或者希爾頓歡朋酒店,這次在朋友的推薦下入住凱里亞德酒店,沒想到意外驚喜,房間很大,整體很乾凈,很明亮,細節做的也特別棒👍🏻👍🏻👍🏻
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pilisi
Honor Twin Room
Stayed in Jun 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Jun 21, 2024
酒店設施很新,停車非常方便,早餐也非常豐富,基本每次過來新會都選擇這家,性價比槓槓滴
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Hailongzouxiangcun
Enjoy a twin room
Stayed in May 2024
Business travellers
47 review
4.7/5
Amazing
Posted on May 12, 2024
這個酒店的大堂餐廳做的還是很不錯的,有一個很大的休息室,硬件設施都很不錯,房間也比較大,就是床上用品清洗的葯水味味道比較重。
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Lun Lun
Preferred Twin Room
Stayed in Mar 2024
Family
21 review
2.7/5
Posted on Mar 24, 2024
這是我住過最差的一間凱里亞德,房間有異味,衞生很差,洗手盆、地板都有污跡,地板爛了沒修補,牆壁上粘着像膠水的物體,床單有頭髮,隔音很差,前台服務員態度欠佳,酒店沒有地下停車場,早餐食物中規中矩!
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Guest User
Enjoy the Audio-Visual King Room
Stayed in Apr 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on Apr 3, 2024
設施:非常完善! 衞生:很乾凈,打掃得很細緻。 環境:酒店所在比較安靜,晚上也沒有任何噪音。贊 服務:很熱情,遇到的工作人員都很有禮貌👍態度很好。
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Anonymous User
Privilege King Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 1, 2024
算起來,最近算是第三次來江門這個城市了,有幸遇上第二屆江門咖啡節,打卡董明珠同款的咖啡,哈哈哈,去了狂飆、啟明裡等等~言歸正傳,住的酒店挺舒適的,也乾淨啦,前台服務態度好好,還告訴我附近哪裡有好吃的商場,房間暖氣舒服,希望下次有機會來再住啦啦啦~但沒能早起,錯過了早餐時間,睡到不知醒
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hyhing
Enjoy the Audio-Visual King Room
Stayed in Jan 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 1, 2024
地理位置:位於江門市江海區,應該是工業區,因為我們是自駕遊,所以出行很方便,有🆓的停車場,附近有一個比較大型的商場,吃東西不成問題 服務方面:我們是家庭出遊,兩大一小,但是酒店🏨沒有小童床欄和小童洗漱用品,不過我們提出需要多一床被子、拖鞋、洗漱用品,他們都很快給我們送上來,點贊👍 價格方面:我認為性價比高的,因為想讓孩子可以泡澡玩水,看了好多🈶🛁的酒店,價格差不多都要500💰⬆️,這裏衹需要300多,而且是首次預訂,還贈送了早餐自助,對於吃,我們要求不高,出品普普通通,選擇挺多的 房間類型:因為一定要有🛁,所以就選擇了這個影音房間,100寸投影,對於近視人士,我還是更喜歡電視機,總覺得投影的色彩🙅,智能化房間,聲控空調、窗簾、燈等,還有智能馬桶,坐便器加熱♨️功能槓槓的,大冷天,39℃的🚽,暖暖的
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Guest User
Enjoy a double bed
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 26, 2024
酒店環境非常好,很適合入住,前台工作人員態度也很好
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