90 meters northeast of Tianfu International Health Service Center headquarters, Rong Jin Courtyard, Jianyang, Sichuan, ChinaView Hotel Details
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Tianfu International Hotel Complex Guest Reviews
4.5/5
Good
227 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.3
Cleanliness4.6
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All reviews(227)
Positive reviews(219)
Reviews with photos/video(36)
Classy environment(48)
Offers pick-up/drop-offs(31)
Close to airport(30)
Awesome amenities(25)
Easy to get around(25)
Friendly front desk staff(17)
Delicious breakfast(16)
Large rooms(15)
Negative reviews(8)
Sparkle rui
Deluxe Queen Room
Stayed in Oct 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The environment is good, the surrounding facilities are perfect, the room is clean, the front desk sister Wang Hongli service attitude is warm and patient
Guest User
Deluxe Queen Room
Stayed in May 2024
Family
1 review
4.5/5
Great
Posted on May 18, 2024
We enjoyed the stay very much.
Response from Property: Dear guest,thanks for your feedback. We will try our best to improve service and products. Looking forward to seeing you again.
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel's breakfast and lunch were very good and delicious, the environment was beautiful, and the service was also very good. Thanks to He Mingying from the service center, who explained the questions very seriously and answered them patiently and carefully.
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Deluxe Queen Room
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Facilities: Newly opened in 2022, complete facilities and supporting facilities
Sanitation: Clean and tidy
Environment: The park is very large, with restaurants, chess and card games, KTV and other entertainment facilities
Service: The service attitude is very good, but there are too many guests, so it's a bit difficult to focus on one thing and another
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Jiekemolisen
Deluxe Queen Room
Stayed in Oct 2024
Business travellers
29 review
4.8/5
Amazing
Posted on Oct 16, 2024
It's not that you have good things, you just don't tell others about it. I didn't know your meal for two was so sumptuous. The room is also solid and big, and the airport pick-up is really cost-effective.
Then, I hope we have more signs, because your hotel is so big, it's really easy for me to get lost. And add more shuttle buses, waiting for a shuttle bus for more than ten minutes to half an hour is very slow.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Tianfu International Hotel. We are very happy that you had a pleasant stay in the hotel. Thank you for your support and trust in the hotel. We also thank you for your valuable suggestions for the hotel. We will continue to work hard to provide you with more comfort. Warm stay experience. Looking forward to your visit and patronage again!
yantaolun
Deluxe Queen Room
Stayed in Oct 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The room is really nice. It is a newly built hotel. The hotel is large, the room is not bad, and the transportation is convenient. The hotel will take you to the airport for free, and then take the subway, which is not bad. The key is that the price is not expensive, more than 400, including breakfast and a free lunch. I think it is worth it.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and appreciation! I am very happy to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We eagerly look forward to your visit again! We welcome you to experience it again and wish you a happy life!
Piyaqinchaguiguzi
Deluxe Queen Room
Stayed in Aug 2024
Business travellers
2 review
4.8/5
Amazing
Posted on Aug 31, 2024
The hotel environment is good, free airport shuttle, Ding Jingwen's service is very good and enthusiastic!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your favor and review of the hotel. We are honored to see your recognition of our staff. We hope that our service can bring you more surprises and warmth! Tianfu International Hotel is adjacent to Tianfu International Airport is committed to providing a home away from home experience for every customer traveling afar, so that every customer can experience the warmth of home in Sichuan. We look forward to serving you next time! We look forward to your visit again! Have a happy life!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Aug 11, 2024
It's my first time staying in this hotel. The hotel is very beautiful and the room is very comfortable. I will choose to stay here next time when I come to Chengdu for a transfer. I took the team bus when I left. Yuky's service was very good and told me the time and place to get on the bus in detail.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of Tianfu International Hotel. Everything we do is only to bring a different vacation experience to every guest. Seeing your satisfaction and affirmation , we are really touched. We will continue to work hard to continuously improve the hotel's service concept and quality. We look forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jul 10, 2024
The trip to Chengdu ended very happily and successfully. The last stop was Tianfu International Hotel. First of all, I would like to thank Lai Cuihong, a staff member of the hotel service center, for her enthusiastic service. Secondly, the other staff of the hotel were also polite and friendly. The park is very good and there is everything to eat and play.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your favor and review of the hotel. We are honored to see your recognition of our staff. We hope that our service can bring you more surprises and warmth! Tianfu International Hotel is adjacent to Tianfu International Airport is committed to providing a home away from home experience for every customer traveling afar, so that every customer can experience the warmth of home in Sichuan. We look forward to serving you next time! We look forward to your visit again! Have a happy life!
jerry
Deluxe Garden-view Twin Room
Stayed in May 2024
Family
13 review
2.5/5
Posted on May 2, 2024
Overall, it was seriously below expectations.
Although it was just a one-night stopover, I wanted to choose a better hotel with my children, but it turned out to be a very, very bad stay.
This is a new hotel, very large, with several buildings. In addition to being large, the quality of hardware facilities and service awareness are not a little bit worse.
First of all, the elevator, the room, and the gym are full of the smell of inferior building materials.
The hotel has many buildings, and the front desk is in one of them. There is no sign and no staff to guide.
The gym is very large, but there is not even a bottle of water. There is a water dispenser, but no paper cups. There was no service staff at more than eight o'clock.
This is a hotel that cooperates with airlines. Airlines have higher priority than ordinary guests, and they don't have to queue. At least this is my experience. I walked directly to the front and the staff handled it for them first.
The staff arranged the wrong room type for me. I went to the front desk at 10:30 to negotiate and deal with it. It was not until 11:20 that they called. I said that I didn't need to deal with it because it was too late to go to bed. As a result, 15 minutes later, another manager called and said that I had to listen to their explanation and deal with it.
Very bad experience, I didn't eat breakfast. Because at night I met a group of at least 15 people in the hotel yard who were drunk, half drunk or slightly tipsy, making a lot of noise and their bad character was obvious to the naked eye. If I met the same people at breakfast, it would probably be even more annoying.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Tianfu International Hotel and giving us feedback. We are sorry to see that you had an unpleasant experience during your stay and we sincerely apologize for this. We have shared your feedback with the hotel management and relevant departments as soon as possible. The hotel's training and accommodation arrangements for giving you such an experience are indeed negligence. We will continue to improve the quality of our service and hardware equipment, and I believe that they will improve soon and rectify all the problems you mentioned. We sincerely hope that you can give us another opportunity to serve you. Thank you again for your stay and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 7, 2024
The hotel is large, the service is very good, and there is a car to pick you up. The hotel is also clean, the facilities are very new, the environment is very good, there are a lot of greenery, and it is very convenient to be close to the airport.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest enjoy a home-like stay experience. We look forward to your visit again! Welcome to experience it again and wish you a happy life!
Anonymous User
Deluxe Queen Room
Stayed in Oct 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The hotel is very big and there is free airport pick-up. There are many shops in the hotel. If you are hungry after getting off the plane, you can choose to eat. There are also swimming and fitness places in the hotel, which are also very good. The front desk lady Wu Danli's service is great and very enthusiastic
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Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
1 review
4.3/5
Very Good
Posted on Oct 27, 2024
We checked in at night. The overall environment was good, but for some reason the lights in the lobby on the first floor of the Rongjin Building we stayed in were not on. When we got to the door of the room, the lights in the corridor were also not on. There were no staff in the entire building. Fortunately, the various facilities in the room were good, otherwise it would be a bit scary for two people to live in this building.
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Guest User
Deluxe Queen Room
Stayed in Apr 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The room is very big and the decoration is very new. The hotel is very big but there is a car to pick up the room. The restaurant in the hotel is also good. Thanks to the sister Song Yuxin from the cultural and creative store. I have the Universiade panda doll.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at Tianfu International Hotel and thank you for your recognition of the hotel service! Tianfu International Hotel is adjacent to Tianfu International Airport. It is committed to providing every customer who travels far away with a home-like experience, so that every customer can feel the warmth of home in Sichuan. We look forward to serving you next time! We look forward to your visit again! I wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travellers
23 review
4.5/5
Great
Posted on Oct 19, 2024
It is very close to the airport and the shuttle bus is very convenient. The room is large, but the decoration is a bit heavy. The service is very thoughtful and enthusiastic, especially Zhang Yan from the guest service center, who helped me find my lost items. Thank you for her service.