Century City Hotel Reviews

Response from Property: Thank you for your love and affirmation. Your sudden praise is like eating a piece of honey for Xiaoji. Thank you again for your trust, affirmation and support for us, xiaoji will not betray this heavy trust. We look forward to welcoming you back again.

Response from Property: Dear: I am very sorry that this stay did not bring you a satisfactory experience. 1. The hotel rooms are located on the 4th to 7th floors. 2. Shopping malls and hotels are part of the same company, and elevators are universal. The three years of epidemic have made it even more difficult for all walks of life, and elevators have also become somewhat dated. Thank you for your valuable advice despite your busy schedule. We will promptly respond to customer feedback in this regard with the company. In the future, we will strengthen the lighting, sanitation and maintenance of the elevators, and gradually update these facilities and equipment. 3. Regarding room hygiene, we will definitely do a good job in every detail, so that every customer will feel the warmth of home and hygienic satisfaction in all aspects when entering the store. Because of your thoughtful comments, we can improve our daily work. The fly in the ointment. 4. Thank you for your satisfactory rating on the hotel service. I hope we can become your family and friends here. I hope you will come home and visit us often. ------Century City Hotel's customer service team wishes to:

Response from Property: Dear guest: Hello! Thank you very much for your stay and review. I'm sorry that your stay was not completely satisfactory. 1. Dear, you said you were "cheated" by the pictures of the hotel. Please tell me. The pictures of the hotel are all taken in real life. Maybe everyone has different aesthetic requirements. So we don’t understand why you feel this way, because what you see when you click on the online video/picture is the picture of our hotel’s sky garden. Our hotel does have a sky garden. In spring, the flowers are blooming, When the sun is shining and the breeze is not dry, you can meet up with a few friends and sit in the pavilion in the garden, chatting and drinking tea. The environment is quiet and elegant, your mood is comfortable, and you can find peace in the bustle. It will make guests feel like they are on vacation! 2. Our hotel is indeed on the fourth floor of the shopping mall, because the entire building is owned by one family. The hotel was designed to be on the fourth floor ~ but it does not affect the access/quiet check-in of any guests. Everyone has different requirements for living accommodation and visual perception. I deeply regret the inconvenience this may cause to you. 3. The toilet lid is not broken. The lid is buckled on both sides. If you open it with force, it may occasionally fall off. We have regular inspections and maintenance. It does not affect normal use. 4. The hotel is decorated to a Quasi-Four standard building. Only after this Four-Diamond hotel has been reviewed and approved by the website can we be listed on the Four-Diamond hotel booking and sales platform of each network! 5. As for housing prices, July-August is the peak tourist season across the country, so hotel activities are definitely less intense than usual. Our house price is really not the highest. You can choose to book a room during the off-season/off-peak travel time. At that time, online activities have great discounts. After all, the peak season of the year is only these few months. 6. Thank you very much for your recognition of our service. We will work hard to reach a higher level and improve the hotel's diversified services so that more guests can feel refreshed after staying here. Strive to get more positive reviews from customers. Looking forward to your visit again. I wish you success in your work, good health, and all the best.