Cloud Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Almaty
Cloud Hotel
Homestay
New to Trip.com
Myrzagaliev Street 48, Almaty, Kazakhstan
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Cloud Hotel is the perfect place to unwind after a day of travel or work.Show More
We Price Match
Last booked 9 hrs ago
Highlights
Airport pick-up available
Newly opened
Lots to doNewly renovatedAmenities
Indoor swimming poolFree
Casino
Sauna
Parking
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
Bar
All Amenities
Property Description
Cloud Hotel is the perfect place to unwind after a day of travel or work.
Show More
4.4/5
Very GoodThe boss lady is enthusiastic and the hotel is clean and tidy
All 7 Reviews
Surroundings
Metro: Moskva
(5.5km)
Metro: Sayran
(6.8km)
Airport: Almaty International Airport
(28.0km)
Train: Alma Ata 2
(15.5km)
Train: Almaty 1 Train Railway Station
(23.0km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe King Room
1 queen bed
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Shower
Electric Fan
Check Availability
5
Double Room
2 small double beds
20m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Shower
Electric Fan
Toothbrush
Check Availability
4
Deluxe Twin Room
2 small double beds
Has window
Free Wi-Fi
Air Conditioning
Private Bathroom
Shower
Electric Fan
Check Availability
Guest Reviews
4.4/5
Very Good
7 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4
Average for similar properties in Almaty
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AU$ 1.88). Trip Coins can be used to save instantly on room rates.
Haoyuzhixing
April 6, 2025
It is located in the south of Almaty, far from the city center. The room layout is that of a homestay, there is no plaque, and the bedding is very simple.
The lady boss seems very welcoming and polite, but she is really only interested in profit, probably because of the current financial situation. I really want to help my guests, but all kinds of help come at a price. We and the previous group of guests left a few days early.
I hope the landlady can quickly grasp the essence of business. The reputation of the service industry is above all else.
The price of a deluxe single room is 700+, which is enough for a four-star hotel.
Original TextTranslation provided by Google
Guest User
March 27, 2025
The room is very clean and upscale. The lady boss is very pretty and warm-hearted, providing a lot of help. I was lucky enough to be invited to a dinner party with hotel guests. It was so awesome to be able to eat such food abroad. It is worth recommending to Chinese people. The whole hotel is very comfortable. Because I often travel on business, I booked it for a try. The sauna and swimming pool amazed me. It is a very suitable place for talking and chatting. There are a lot of entertainment and independent spaces. The most important thing is that the boss lady allows me and my customers to drink tea freely. The eight-treasure tea is good. I don’t have to run out to find a place to meet people to talk. It is very cost-effective and very convenient for dining.
Original TextTranslation provided by Google
Guest User
March 12, 2025
I have been to Almaty no less than ten times. This is the most high-end and comfortable Chinese hotel I have ever stayed in. It is really a five-star hotel. Especially the sauna room feels so good. It is a place for chatting and drinking tea with a very high cost performance. I invited friends and local business partners to discuss business. The whole level is very high-end and there is no need to look for a place outside. It is convenient. The proprietress is also very nice and the service is beyond reproach. She is a very powerful overseas entrepreneurial boss. It provides one-stop service for food, drink and accommodation. I am very lucky to eat the delicious Hui food made by the proprietress, a Hui girl.
Original TextTranslation provided by Google
Guest User
March 7, 2025
It is opened by Chinese people, and we are one of them. Communication is very convenient, the business capabilities are very strong, the service is thoughtful, and they also introduce the company's business to Chinese people for free and connect them with resources. It is really thoughtful. I hope my family members in the motherland will support me.
Original TextTranslation provided by Google
Guest User
March 20, 2025
The boss lady is enthusiastic and the hotel is clean and tidy
Original TextTranslation provided by Google
Guest User
April 6, 2025
It feels like coming home.
Original TextTranslation provided by Google
Guest User
April 22, 2025
屬於民宿酒店，環境不錯，乾淨清爽，比我住過的很多民宿還有當地的酒店環境乾淨很多。出國在外碰到中國老闆開的也很難得，房間不是很多在大米嘎商場附近，逛街也方便，非常安靜距離市區也不遠，打車出行很便利，游完泳體驗了桑拿感覺非常不錯，還能吃到地道的西北菜，整體服務不錯，推薦來阿拉木圖值得一住的地方
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Services & Amenities
Most popular business facilities
Indoor swimming pool
Free
Casino
Sauna
Parking
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Free
Bar
Tea Room
Chess/Cards Room
Free
Restaurant
KTV
Free
Priority airport drop-off
Additional charge
Taxi booking service
Car Rental
Station Pick-Up Service
Free
Currency Exchange
Meeting Room
Additional charge
Business Center
Secretarial Services
Multi-Function Room
Wi-Fi in Public Areas
Free
Guest Laundry
Indoor swimming pool
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Heated pool
Pool lounge
Towels
Adults only
Opening times
Parking
Parking
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Car Rental
Station Pick-Up Service
Free
Priority airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Free
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Coworking Spaces
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Free
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Electronic Identification Registration
Languages Spoken
Chinese (Mandarin)
Food & Drink
Bar
Room Service
Snack Bar
Halal meals provided
Public Areas
Shopping Mall
Barbecue
Free
No Smoking in Public Areas
Smoking Area
Non-Smoking Floor
Executive Floor
Chinese Instructions
Water Purifier
Central Ventilation System
Picnic Area
Garden
Outdoor Furniture
Health & Wellness
Sauna
Public Bath
Free
Activities
KTV
Free
Chess/Cards Room
Free
Tea Room
Casino
Cleaning Services
Laundry Service (On-Site)
Free
Ironing Service
Additional charge
Laundry Detergent
Clothes Steamer
Guest Laundry
Accessibility
Handrails in Hallways
Handrails in Stairways
Pool Ramp Available
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 12:00–14:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of KZT 15,000.00 (approx. AU$ 46.02) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 12 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2024
- Number of Rooms: 10
Cloud Hotel is the perfect place to unwind after a day of travel or work.
This property has a pool, including a heated pool. To recharge your batteries or simply relax, visit the property's sauna.
You'll find a restaurant at the property with a variety of dining options available. During your stay, treat yourself to room service with food from the in-house restaurant. This property is home to an in-house bar.
At this homestay, you'll also find facilities including a bbq, garden, and tea room. The 24-hour front desk is available for you around the clock. This property also offers currency exchange, free luggage storage and free laundry service (on-site).
Guests arriving by car can use the property's parking lot.
This property has a pool, including a heated pool. To recharge your batteries or simply relax, visit the property's sauna.
You'll find a restaurant at the property with a variety of dining options available. During your stay, treat yourself to room service with food from the in-house restaurant. This property is home to an in-house bar.
At this homestay, you'll also find facilities including a bbq, garden, and tea room. The 24-hour front desk is available for you around the clock. This property also offers currency exchange, free luggage storage and free laundry service (on-site).
Guests arriving by car can use the property's parking lot.